Jolina Pagaran

Dedicated and goal-oriented customer service professional with over four years of remote voice support experience, including e-commerce accounts such as Amazon Retail and food delivery platforms like DoorDash. Skilled in handling order management, customer inquiries, refunds, replacements, and account support. Experienced with CRM and ticketing tools, Microsoft Office, Google Workspace, and basic design/editing with Canva. Fast learner, detail-oriented, and reliable, seeking to contribute my expertise to a growth-driven remote role.