JOLIBETH SIGUE
VIRTUAL ASSISTANT I EMAIL SUPPORT &
SOCIAL MEDIA MARKETER
VIRTUAL ASSISTANT SKILLS
ABOUT ME
I am extremely detail oriented,
organized and motivated. I have a
passion to serve others and an
ability to pleasantly surprise my
clients by doing something above
and beyond their expectations.
Ability to work under pressure, team
oriented and multitasking.
CONTACTS
-
Flexible Administrative
Skills
Data Entry and Product
Listing
Advertising, Sale and
Marketing
Internet Research
Expertise in Google
Products, and Microsoft
offices
SOCIAL MEDIA SKILLS
Customer Service/
Community Management
Marketing Analytics
Copy Writing and Content
Marketing
Strategic Planning
Market research
CUSTOMER SERVICE SKILLS
CERTIFICATION
Clear phone, Email, and Live
Chat Communication
Time Management and
Flexibility
Situation Evaluation and
Attentiveness
Empathy Ability
Persuasion Skills
Introduction of Freelancing &
Virtual Assistance, January
2019
Xero Online Bookkeeping,
January 2019
Social Media Marketing,
January 2019
DATA ENTRY SKILLS
Proficient in Data Entry
Reviewing Data and
Checking outputs
Basic Literacy and
Numeracy skills
Computer skills and
knowledgeable in software
packages
Proficient typing skills
CAREER SUMMARY
AWARDS
Top Agent, Concentrix Phils.,
For the Year 2018
CONTACT REFERENCE
Maria Korina Bertulfo I
Founder of FHMOMS
-
COLLECTIONS SPECIALIST
CONCENTRIX PHILS. | APRIL 2018 - JAN 2019
Responsible in assisting Citi card members on their
payments and other account-related concerns. Handled
30+ customer interactions per day, giving detailed
friendly, and polite service to ensure customer
satisfaction
Waiving late fee, reviewing credit card transactions
and editing account information. Offer and set up
Recurring payments
ACCOUNTING ASSISTANT/ BOOKKEEPER
METRO RETAIL STORES GROUP, INC. | MAY 2013 - FEB 2018
-
Jessica Breva I Unit
Manager- CONCENTRIX
-
Responsible of encoding store invoices, both
merchandise and non-merchandise, in Oracle software.
Check figures, posting and documents for correct entry,
mathematical accuracy and proper codes. Managing
petty cash transactions and sorting invoices according
to their names and terms
CASHIER
Ricahard Ordillo I Asst.
Manager-METRO RETAIL
STORE GROUP, INC.
-
METRO RETAIL STORES GROUP, INC. | JUNE 2012 - APRIL
2013
Responsible for all cash transaction.
Receive payment by cash, credit cards, debit cards, and
checks. Assisting and solving customer concerns.
Greeting customers.
EDUCATION
TOOLS AND
APPS
ALCANTARA NATIONAL TRADE SCHOOL
ASSOCIATE IN HOTEL AND RESTAURANT SERVICES
2004 - 2006
Xero Accounting
Software
Microsoft & Google
ALCANTARA NATIONAL HIGH SCHOOL
2000 - 2004
Social Media
Management Tool
DISC PERSONALITY
Canva
Trello
Compliance
28%
Email & Chat
Software Tools
Dominance
26%
INTERESTS
Influence
16%
INTERNET
COOKING
TRAVEL
PHOTOGRAPHY
Steadiness
30%
