Joi Chadwick

Joi Chadwick Content Manager & Accessible Communication Strategist Website: joichadwick.com Email:-LinkedIn: linkedin.com/in/joichadwick WordPress // Drupal // Social Media // Section 508 // WCAG 2.0 // GSuite // Adobe Spark Using legacy and digital media to cultivate community and positive change. Generating and organizing usercentered content with a blend of social science and arts methods. EXPERIENCE Content Manager & Communication Strategist Self-Employed, 2017-Present • Rebuilt amymhodges.com blog as a multi-section higher education digital teaching portfolio • Authored web content and social media strategy and consulted on Patreon strategy for Laura Elizabeth Ulrich • Produced first technical guide for Ruston Daily Leader to process bi-monthly invoices via cloud database • Incorporate accessibility and cultural concerns at all stages to make content usable for a wide audience Circulation Manager Ruston Daily Leader,- • Acted as an administrator for rustonleader.com processing payments and troubleshooting for users • Processed $12k in carrier invoices and $20k in subscriber payments monthly via CirculationPro database • Assessed audience experience and coordinated distribution of 32K print copies of publications per week • Restored digital and paper vendor payment records and redesigned vendor draw calendars for usability • Managed department of 8-12 inside employees and 15 independent contractors Assistant Circulation Manager Ruston Daily Leader,- • Created rustonleader.tumblr.com blog where I curated and produced content on news topics • Modernized audio archives for distribution routes by transitioning from cassette to digital recordings • Developed first written department guides and online availability of inserter schedule and tasks Inserter Ruston Daily Leader,- • Organized daily, weekly, and special edition publications for distribution and tracked print quality • Contacted distributors and responded to questions to ensure full delivery of 4K copies per day PROFESSIONAL TRAINING Government Services Administration, “Section 508: What Is It & Why Is It Important to You?” course completion EDUCATION Gonzaga University (2011) MA, communication & leadership Louisiana Tech University (2008) BA, sociology; Minor, music