Johncy Parot

am a versatile and hardworking Virtual Assistant and IT Support Specialist with hands-on experience in administrative operations, technical troubleshooting, and digital task management. My background in Information Technology has equipped me with strong analytical thinking, system navigation skills, and the ability to quickly diagnose and resolve technical issues, ensuring smooth and efficient workflow for both clients and teams.

As a Virtual Assistant, I am skilled in managing calendars, organizing files, handling emails, preparing documents, and supporting day-to-day administrative needs. I can efficiently manage data entry, research, scheduling, and customer communication with accuracy and professionalism. I am also familiar with using modern tools such as Google Workspace, Microsoft Office, Zoom, Canva, and CRM platforms, allowing me to adapt quickly to new systems and processes.

In my IT Support experience, I have performed computer diagnostics, troubleshooting, software installation, and system maintenance. I have experience fixing common technical issues, cloning PCs, resolving Windows-related problems, updating software, and ensuring device performance and security. I pay strong attention to detail and have a problem-solving mindset, allowing me to identify technical issues and deliver effective solutions.

I work well under pressure, communicate clearly, and maintain a positive, professional attitude in every task I handle. Whether supporting a business with admin work or resolving IT concerns, I am committed to delivering high-quality, reliable, and timely results. My combined administrative and technical skills make me a valuable asset to any team looking for someone dependable, efficient, and adaptable.