At Optum Global Solutions., I have honed my skills in revenue cycle management, with a focus on denials and appeal writing. Having transitioned from NTT DATA, where I developed a robust foundation in collections, I now leverage my expertise to contribute to Optum's financial health. My role as a Senior Collections Specialist involves navigating complex collections scenarios and optimizing revenue processes, ensuring that the team secures payments efficiently and maintains positive client relationships. My commitment to excellence in this specialized field supports our organization's overarching goals and sustains our reputation for fiscal responsibility.