John Shoemaker
4853 Cordell Ave, Apt#703, Bethesda, MD, 20814-Education
Bachelor of Arts | 2012 | Rollins College
Major: Theatre Arts (Double Emphasis in Directing and Technical Theatre)
Minor: Classical Studies
Received Fred Stone Theatre Award from theatre department faculty for outstanding work on the- Second Stage season
Certifications
Certified Nursing Assistant in Washington State (NC- American Healthcare CNA School)
Received specialized certifications in working with: HIV/AIDS, Mental Health, and Dementia
BLS Certified (WA 05790, Exp. 07/2019)
Skills
Customer Service
Extensive experience working with customers both directly and on the phone in many environments
Worked closely with patients and families navigating difficult cancer diagnoses on an inpatient oncology unit
Experience
Administrative Services Representative | Sibley Memorial Hospital (Washington, DC) | 09/2018 - Present
Provided administrative support for 24-bed inpatient oncology unit, managing admissions and discharges on the floor
Answered patient calls and communicated their needs to the nurses and clinical associates on the floor
Maintained the supply inventory on the unit
As superuser for Bedside MyChart, oversaw implementation of bedside tablets for patients
Medication Care Manager | Aegis of Queen Anne on Galer (Seattle, WA) | 09/2017 – 06/2018
Utilized EMAR to efficiently and accurately pass medications at scheduled times
Assisted residents in Care Manager role with transfers, bathing, toileting, dental hygiene, nail care, and provided meal time assistance
Worked closely with dementia residents in both one on one and group settings, re-directing combative and confused residents
Observed and reported changes in condition to supervising RN
Shift Leader | Taco Time NW (Seattle, WA) | 7/2014 – 09/2017
Prepared food for each shift according to projected business
Trained new employees in their roles
Acted as liaison between crew on my shift and the store manager, communicating needs and concerns
Set up floor plans for the shift each day and organized breaks for crew members
