John Samuel Basera

I specialize in architecting end-to-end chargeback workflows for e-commerce and influencer campaigns, combining strategic rebuttal packet creation with branded, processor-ready documentation. My approach is rooted in transparency, timeline precision, and client trust-building. I design visual funnels, fulfillment summaries, and labeled evidence packets that align with processor policies and brand tone—ensuring every dispute is not just defended, but justified.

Whether it's AMEX, PayPal, or Stripe, I proactively manage dispute lifecycles, correct errors, and communicate with empathy. My rebuttals include timeline tables, engagement logs, and fulfillment breakdowns that speak the language of compliance and clarity. I don’t just fight chargebacks—I prevent them through SOP iteration, client education, and proactive reporting.