John Rudolph Alonzo

I have experience working in customer service roles across various communication channels, including phone and chat platforms, with a focus on telecommunications accounts encompassing internet, landline, cable service, and mobile phones. My responsibilities involved addressing a wide range of inquiries, including billing matters, general queries, and technical issues, handling both inbound and outbound interactions. Additionally, I have also contributed my skills in the field of e-commerce as a dedicated customer support representative.