John Rey Liston

8 years of experience in a BPO company (technical account), I have acquired strong Customer Service skills. From being a front line agent to team leader and intern Operations Manager, I have sufficient experience in handling customers in different aspects. I know the importance of understanding customers, the power and art of empathizing their situations and even pacifying them when they are frustrated or irate. Also, I am a fast learner and have a keen eye for details. I am self-motivated and can work with minimal or no supervision. I am available and can work full time. Thank you for taking the time to consider this application and I look forward to hear from you in the near future.