JOHN REY
PANAL
CUSTOMER SUPPORT
About Me
Experience
I am an experienced Customer
Support Agent and Virtual Assistant
with four years of expertise in
providing top-notch customer service
and administrative support. I have a
strong background in handling
customer inquiries, resolving issues
efficiently, and ensuring a seamless
customer experience across various
communication channels.
INBOUND CUSTOMER SUPPORT
--Davao City
Education
BS - ACCOUNTANCY
UNIVERSITY OF CEBU
2007 - 2008
Skills
GOOGLE STORE
I am an experienced Inbound Customer Support Agent specializing in handling
email, chat, and phone inquiries. With a strong focus on customer satisfaction,
I excel at resolving issues, providing product information, and ensuring a
seamless support experience.
PROJECT MANAGER
STUDYKIK, LLC
CALL CENTER AGENT
2014 – 2015
611 GLOBAL SERVICES
I am a skilled Virtual Assistant with experience managing social networking
sites, handling lead generation, answering emails, and creating reports. I
specialize in growing online engagement, identifying potential leads, and
maintaining effective communication with clients and prospects. My ability to
organize tasks efficiently and provide insightful reports ensures smooth
operations and informed decision-making. With a keen eye for detail and a
proactive approach, I help businesses enhance their online presence and
streamline daily operations.
References
Support
Digital Marketing
SYED DARWISH BEDERI
Project Management
HALALAH, CEO
Team Leader
Phone:
Phone, Chat, Email
2015 – 2018
I am a detail-oriented Project Manager responsible for delegating tasks to my
team and ensuring the quality of all deliverables before they go live on the
website. I oversee project workflows, set clear expectations, and conduct
thorough quality checks to maintain high standards. Additionally, I provide
regular reports and updates to my supervisors, ensuring transparency and
alignment with business goals.
Customer Support
Administrative
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Email :
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