BRILLANTES,
JOHN RAVEN D.
OBJECTIVE:
Seeking a position in a dynamic organization where I can launch
my career and work towards building a strong skill set.
Info / Contact
Date of Birth
Experience
June 22, 2000
Place of Birth
Mabalacat City
Phone
-
JULY
2018
–
JAN
2019
Data Analyst (FedEx)
Address: Source Corp. Phil Excel Clark Freeport Zone
Capturing all pertinent information in waybilll
Helping the customer in order processing regarding their urgent
orders
Email
-
Address
9722 Waling waling st. Dau
Mabacalat Pampanga 2010
FEB
2019
–
Education
NOV
2022
Clark College of Science
and Technology
Computer Programming
Data Key Entry
Address: UPS Clark Freeport Zone
Helping the customer in order processing regarding their
urgent orders
Capturing all pertinent information in waybilll
Promoted to Health Care Admin
2016 - 2018
Mabalacat National High
School
2012 - 2015
Skills
Problem-Solving
Time Management
English Communication
Computer Troubleshooting
Expertise
Customer Service
Email management
Salesforce
Language
English
Filipino
NOV
2022
CURRENT
Customer Service Representative 3
(UPS Health Care Logistics and Distribution)
Address: UPS Clark Freeport Zone
Helping the customers to track the orders to provide the ETA of
the delivery or Pickup via Call or Email
Helping the customers to schedule a pick-up time and date of
the Package/Freight.
Setting up the customer’s Bill-to or 3rd party accounts for the
Billing
Helping the customer to request a sales representative via call
and email
Order entry
Order status report