I have experience as a guest communication assistant and we handle hundreds of properties in the UK for short stays via Airbnb, Booking.com, Expedia and other booking platforms. Aside from that, I was a quality analyst in a BPO setting for 3 years straight and been adaptive in handling different lines of businesses. Having a total of 8 years working in the BPO industry, I can assure you that I will be a great employee if given a chance.