John Paul Paul Cabrera

I have a degree in Bachelor of Science in Information Technology in the University of Eastern Philippines and I am a Technical Support Representative with 2 years working experience. I worked under the escalations layer / tier 2 support handling cases and complaints of customers regarding the product. I can do email, chat and social media supports as well. I also have an experience working as a part-time Data Entry Specialist and an App/Website Tester. I am well trained to give the best customer service experience and be efficient in terms of the tasks given. I hope to be the best fit you are looking for to be working with you, if in case please feel free to contact me.