• Exceptional experience in WordPress
• Huge knowledge of WordPress plugins and architecture
• Wide knowledge of Social Media
• Proficient in PHP, HTML and CSS, MySQL, Ajax, jQuery and JavaScript
• Thorough understanding of best practices and industry standards
• Good Organization skills
• Experience working with customers over chat in a technical role in a fast-paced environment - particularly experience providing live support for web hosting or WordPress products.
• Experience setting up, managing and supporting LEMP/LAMP stacks.
• A thorough understanding of the following technologies: Linux, nginx, PHP, MySQL/MariaDB, HTML, CSS, JavaScript, DNS, CDN, and caching (object and page).
Technical Expertise
• ● MySQL, PHP 7.2 ● CSS3, AJAX● Linux, Apache,Nginx
• ● HTML5, XHTML ● JSON, XML ● JQuery, JavaScript
Professional Experience:
WordPress Developer /Support Engineer
Accenture Inc.
July 2010 – Present
· Developed WordPress MU based websites.
· Created websites in PHP, Javascript, HTML and CSS.
· Customized WordPress plugins and built new custom plugins.
· Customized WordPress themes.
· Integrated WordPress based websites with other websites.
· Modified an extremely complex website for a client which took 230 extra work hours.
· Resolve clients issues via email and chat.
· Web Hosting Clients Support.
· Act as the company expert in creating PPC and Google AdWords campaigns to be integrated with new website builds.
· Customize themes to meet clients’ requirements.
· Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
· Work on a new mobile development project to expand the company into mobile website development services.
· Provide technical support to clients.
WordPress Developer
Microsoft Corporation,
January 2005 – June 2009
· Moved Blogs to wordpress.
· Installed, configured and managed WordPress installations.
· Worked with Google and Yahoo on pay-per-click ad campaigns.
· Developed online tests and interactive support for clients.
· Educated junior developers.
· Performed quality assurance tests on all web projects.
· Managed comments from visitors, including private emails and comments posted on the site.
· Introduced new plug-ins and extensions to make the website more usable and interactive.
· Created content for blog and SEO purposes to help drive traffic to the site.
· Led social media campaigns, including writing posts and managing a team that made posts on a regular basis.
· Updated website as instructed by client to introduce new features and content.
· Ensured hardware and software worked properly without errors.
· Helped in the creation of new website features to update sites for new SEO rules.