John Paul Mathai

John Paul-Job Objective Seeking a position as a WordPress Developer/Support Engineer in a reputed organization where I can utilize my knowledge and experience. Highlights of Qualifications: Exceptional experience in WordPress Huge knowledge of WordPress plugins and architecture Wide knowledge of Social Media Proficient in PHP, HTML and CSS, MySQL, Ajax, jQuery and JavaScript Thorough understanding of best practices and industry standards Good Organization skills Experience working with customers over chat in a technical role in a fast-paced environment - particularly experience providing live support for web hosting or WordPress products. Experience setting up, managing and supporting LEMP/LAMP stacks. A thorough understanding of the following technologies: Linux, nginx, PHP, MySQL/MariaDB, HTML, CSS, JavaScript, DNS, CDN, and caching (object and page). Technical Expertise ● MySQL, PHP 7.2● CSS3, AJAX● Linux, Apache,Nginx ● HTML5, XHTML● JSON, XML● JQuery, JavaScript Professional Experience: WordPress Developer /Support Engineer Amazon Inc. July 2006 – Present Developed WordPress MU based websites. Created websites in PHP, Javascript, HTML and CSS. Customized WordPress plugins and built new custom plugins. Customized WordPress themes. Integrated WordPress based websites with other websites. Modified an extremely complex website for a client which took 230 extra work hours. Resolve clients issues via email and chat. Web Hosting Clients Support. Act as the company expert in creating PPC and Google AdWords campaigns to be integrated with new website builds. Customize themes to meet clients’ requirements. Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction. Work on a new mobile development project to expand the company into mobile website development services. Provide technical support to clients. WordPress Developer Microsoft Corporation, January 2002 – June 2006 Moved Blogs to wordpress. Installed, configured and managed WordPress installations. Worked with Google and Yahoo on pay-per-click ad campaigns. Developed online tests and interactive support for clients. Educated junior developers. Performed quality assurance tests on all web projects. Managed comments from visitors, including private emails and comments posted on the site. Introduced new plug-ins and extensions to make the website more usable and interactive. Created content for blog and SEO purposes to help drive traffic to the site. Led social media campaigns, including writing posts and managing a team that made posts on a regular basis. Updated website as instructed by client to introduce new features and content. Ensured hardware and software worked properly without errors. Helped in the creation of new website features to update sites for new SEO rules. Education Bachelor’s Degree in Computer Science | 1998 - 2001 University of Texas, Dallas, TX.