John Paul B. Dario
--866 Belleza St., Pitogo, Makati City
Career Objective:
To find a fulfilling job where I can apply my skills, for the growth of the organization, and enhance my
skills in the field of customer service.
Work Experience:
PEAK OUTSOURCING
March 2019 – PRESENT
Medical Records Specialist
AFFINION GROUP / CX LOYALTY
November 2017 - March 2019
Retention Specialist (INSURANCE ACCOUNT)
CUSTOMER CONTACT CHANNELS (C3) / EVERISE PHILIPPINES
June 2015 - November 2017
Thrifty Car and Truck Rental Australia
Reservation Specialist / Admin Consultant (BACK OFFICE SUPPORT)
June 2014 – June 2015
HERTZ Car Rental USA
Customer Service Representative
Teleperformance Intl. Phils. Corp.
December 2013 - May 2014
Virgin Mobile USA / Customer Care Associates
Skills:
* Ability to provide exceptional customer service experience specially in sales, Travel, Telco and
HealthCare/Insurance account.
* I am currently an Expeditor and Researcher for a Records Retrieval Company.
* I am Knowledgeable on Wisefiles System (powered by Salesforce) used in Securing/Storing confidential
and secured documents.
* I have strong experience in Retrieving records to a Medical facility and various institution.
* I am Well trained for HIPAA privacy practices.
* Knowledgeable in Microsoft Office Application.
* Strong communication skills and speak fluent English.
* Have strong experience in Offshore Outsourcing industry.
* Well Trained for Travel, Telco and HealthCare/Insurance account.
* Knowledgeable in MS Office application Word, Excel, Power Point, Outlook.
* Capable of working in a fast pace business process outsourcing industry.
* Multitasking and Flexibility
Educational Attainment:-
Bachelor of Science in Chemistry
Polytechnic University of the Philippines
