John Patrick Bacolongan Acebuche

I’m John Patrick Acebuche, a Cisco-certified IT professional with over 8 years of experience in freelance and corporate IT environments. I specialize in Windows Server administration, network troubleshooting, cybersecurity best practices, and end-user technical support. I’ve also held an in-house IT Specialist role in a retail and food company, where I managed system infrastructure, handled ERP support, and maintained cybersecurity standards across 30+ branches.

I offer expertise in:

• Windows Server 2016/2019, Active Directory, DNS/DHCP
• Network setup, firewall configurations (Fortinet), VPN, remote access
• IT asset management, Synology NAS setup, data backup/recovery
• Microsoft 365 administration (Exchange, SharePoint, Azure AD)
• Technical support (remote/onsite), helpdesk solutions, and ticketing tools

My home setup is optimized for remote IT work: I use a Ryzen 7-powered workstation with 24GB RAM, GTX 1070 GPU, 147Hz monitor, and 900 Mbps fiber internet — ensuring I deliver fast, secure, and uninterrupted service to clients worldwide.

I'm highly detail-oriented, proactive, and communicate clearly — key traits for ensuring minimal downtime and high client satisfaction. Whether you're a startup needing reliable tech support, or an SMB looking for a virtual IT admin to manage your infrastructure, I can deliver with speed and precision.

I’ve worked with US-based companies in both project-based and ongoing roles, and I’m confident in managing remote workflows through tools like TeamViewer, AnyDesk, Zoom, and Slack. I'm also comfortable working night shifts to match your timezone and operational needs.

If you're looking for someone to manage or troubleshoot your systems, secure your data, optimize performance, or support your users — let’s connect. I’m ready to jump in immediately and help solve your IT challenges.