I am a results-driven CRM Specialist passionate about turning raw data into actionable insights that fuel customer retention and business growth. With 3 years of experience, I specialize in optimizing CRM platforms like [Salesforce/https://www.hubspot.com//Zoho] to create personalized customer journeys and high-impact automation.
My focus is on streamlining cross-departmental workflows between sales, marketing, and support to ensure a unified customer experience. I thrive on solving complex system challenges and using predictive analytics to identify at-risk accounts before they churn.
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