John Nicole Zablan

John Nicole Zablan Phone:- Email:-Location: Pasig City, Philippines Profile Dedicated Software Tester with experience in manual testing and quality assurance. Committed to continuous learning and improving testing processes. Skilled in functional and system testing, defect management, and test environment setup. Proficient in Jira and Confluence for project tracking. Strong collaborator with development teams to ensure high-quality software. Skills       Manual Testing: Functional, System, UI/UX, Regression Bug Reporting, Analysis & Communication Test Environment Management Tools: Jira, Confluence Strong Attention to Detail & UX Insight Quick Learner, Adaptable, Communicative Experience Video Game Quality Assurance Tester GameOps Inc. | Oct 2024 - Present ● ● ● Conducts detailed testing of game mechanics and interactions to identify bugs and ensure quality. Works closely with developers to communicate findings and retest fixes. Performs regression testing to maintain stability after updates. Quality Assurance Manual Tester Rooche Digital | Oct 2022 - Dec 2022 ● ● ● Conducted functional and regression testing on web applications. Managed test environments and reported critical issues. Collaborated with clients and developers to ensure software reliability. Appointment Setter & Customer Service Representative BDC Angels | Mar 2024 - Oct 2024 ● Managed high-volume appointment setting and customer service for luxury products. Education Bachelor of Science in Information Technology STI College Global City | 2017 – 2021 Additional Skills ● ● ● Excellent communication skills (verbal and written) Detail-oriented, adaptable, and resilient under pressure Passion for learning and professional growth