John Michael Reyes

As a Customer/Technical Support Representative with roughly 6 years of experience, I have a passion for helping and resolving the concern of my customers that fulfills and satisfy their demands. My experience is versatile as I were able to handle various line of businesses/accounts like Healthcare, Telco, Social Media, Retail, Sports/Brand, and Entertainment account and I achieve those using different form of communication such as call, email, and chat. I have strong research skills, which enable me to delve into different topics and create well-informed and reliable resolution. I am adept at identifying and analyzing information, and presenting it in a way that is easy to understand and digest.