John Michael Paraggua

JOHN MICHAEL S. PARAGGUA VIRTUAL MEDICAL ASSISTANT Professional Summary Medical Billing Assistant with a solid background in inpatient, outpatient, and physician medical billing. Detail-oriented Medical Billing Assistant with 5 years of experience handling billing and clerical tasks to ensure accurate and timely patient billing. Proven track record in dealing with complicated cases, billing records, and processing claims with accuracy and confidentiality. Skills     Medical records Review Payment Posting Claims management Prepares and Check Patient Bills     Account Receivable Appeals for Denied Claims Take Care of Claims to Insurers Check any Discrepancies Software / Online Tools and Platforms  Dr Chrono  Google Workspace  Office Ally  Microsoft Office  Prompt  Ring Central VOIP  Vici Dial Work History Healthcare Coding Integrity Medical Biller - July 2019- November 2023  Perform posting charges  Ensure patient's medical information is accurate and up-to-date  Assist in patient's inquiries with benefits, payments, and eligibility  Perform completion of claims to payers  Conduct duties in a professional and timely fashion  Submit billing data to an appropriate insurance provider  Process claims and resolve denials to ensure maximum reimbursement  Follow up unpaid claims to appropriate parties/payers  Do Medicare and medical reviews  Review remits and payer correspondence and escalate any identified issue to appropriate areas for review and response to expedite claim resolution  Insurance verification, authorization, and appeals  Analyze EOBs and remits Healthcare Company Customer Service Dec 2017- April 2019  I can handle multiple and complex issues via chat, on the phone, or using the ticket system.  We check the claim of the provider. And explain the rejected claims. VXI Global Customer Service Rep. Aug 2016- Oct 2017  Merchant Services Account  Receiving inbound calls  Checking the status of the Merchant  Checking for duplicate transactions of their POS portal, filing for dispute. Education DAVAO DEL NORTE STATE COLLEGE– Bachelor of Science in Marine Biology |-