Ocier, John Michael De Las Alas
#1059 M.Bernardino St. Ugong Valenzuela City
Contact Numbers: -
Email:-
OBJECTIVE
To build a long-term career in any field with opportunities for career growth, enhance my
knowledge and professional skills in a stable and dynamic workplace and lastly, to solve
problems in a creative and effective manner in a challenging position.
SKILLS
Practical Skills
o Good Communication Skills both Written and Oral.
o Capable for analyzing and solving problems.
o Doing works in timely manner.
o Responsible for all the tasks assigned.
o Can do quality works under pressure.
o Good Team Player
Technical Skills
o Computer Basic Troubleshooting. (either Software or Hardware)
Hardware Maintenance
Basic Hardware Troubleshoot
Software Maintenance
Software Installations
o Knowledge in HTML (Hypertext Mark-Up Language) and CSS (Cascading
Style Sheet) Codes.
o Knowledge in Adobe Applications (Photoshop (CS6, CS5), Dreamweaver
(CS6, CS5), Illustrator CS6)
o Knowledge in Microsoft Office (Word, Excel, PowerPoint, Access)
o Basic Knowledge on Microsoft Visual Basic .NET
o Basic Knowledge on PHP, MySQL, Database Management Systems.
o Knowledge when it comes to Oracle System.
o Knowledgeable about Google Billing System (B3J and ICS System).
SEMINARS ATTENDED
STI’s National Youth Convention 2010 - "Simulan Natin."
STI’s National Youth Convention 2014 - "I Am Social."
STI’s Student Development Seminar 2014
EXPERIENCES
Internship – Graphic Artist
Community Relations and Marketing Office
National Kidney and Transplant Institute
June 2014 – October 2014
Job Description:
o To create and design Logos, Banners, Streamers, Tarpaulin and more for different
Departments.
o To think and participate on meetings/brainstorming about the current events of the
Hospital and how to do the designs for the latest trends in Multimedia Arts on
different departments.
o To create, edit, manipulate Multimedia Applications for the company’s
advertisements.
Sales Associate 1
Guthy|Renker Sales and Care
Convergys, Glorietta 5
November 2014 – March 2015
Job Description:
o Responsible for Answering the Calls for the Sales Department.
o Responsible for Assisting the Customers via Phone to get the products that
they want.
o Responsible for Giving the Customers about the Information (Features &
Benefits) of the Products via Phone.
o Responsible for Securing the Customer’s Personal Information such as his/her
Card Number, Billing Information and Personal Address in strictest of
confidence.
Customer Care Specialist
Amalgamation – Individual Savings Account
Project-Based Account / Lloyds Banking Group
Concentrix, UP-Ayala Technohub
January 2016 – June 2016
Job Description:
o Responsible for handling Customer’s ISA (Individual Savings Account)
Amalgamation.
o Responsible for transferring of funds of the Customer from one ISA to another
ISA via Request.
o Responsible for Managing the Customer’s ISA by Closing Accounts, Transfer
of Funds, Amalgamating the ISA.
Cash Application Analyst
Manual Cash Application - Cash Operations
Google Finance and Accounting
Arvato Bertelsmann, Bonifacio Global City, Taguig Philippines.
December 2016 – April 2018
Job Description:
o Handling Customer’s / Client’s Cash Applications.
o Applying payments received from the customer/client to Remittances or
Invoices given.
o Analyzing of payments received and how it can be applied to Customer’s /
Client’s open invoices.
o Investigating on missing invoices or remittance from the Bank or Customer.
o Working side by side with other teams around Cash Operations like the
Google Cases Team (gCases) and Remittance Team to ensure correct
application of the payments.
o Ensuring payments received were applied to correct invoices or client’s
account to prevent escalations or security breach.
Cash Application Remittance Analyst
Remittance Team - Cash Operations
Google Finance and Accounting
Accenture Philippines, Bonifacio Global City, Taguig Philippines.
May 2018 – October 2019
Job Description:
o Handles partially applied or unapplied payments to fully closed or matched it
to correct remittance advice from the customer.
o Analyzing why the payments was escalated from Manual Cash Applications to
Remittance Team.
o Investigating on missing invoices or remittance from the Bank or Customer.
o Working side by side with other teams around Cash Operations like the
Google Cases Team (gCases) and Manual Cash Applications to ensure correct
application of the payments.
o Ensuring payments received were applied to correct invoices or client’s
account to prevent escalations or security breach.
o Working Side by Side with other teams within Google Finance and
Accounting like the Collections Team or Billing Team to get the customer’s
remittance advice and apply the payment.
Cash Resolutions Analyst
Resolutions Team - Cash Operations
Google Finance and Accounting
Accenture Philippines, Bonifacio Global City, Taguig Philippines.
October 2019 – March 2020
Job Description:
o Answering the queries/requests from different Teams within the Google
Finance and Accounting.
o Applying payments received from the customer/client to Remittances or
Invoices given.
o Analyzing and investigating of payments received and how it can be applied to
Customer’s / Client’s open invoices.
o Working side by side with other teams around Cash Operations like the
Manual Cash Applications Team and Remittance Team to ensure correct
application of the payments.
o Ensuring payments received were applied to correct invoices or client’s
account to prevent escalations or security breach.
PERSONAL INFORMATION
Age:
27 years old
Birthdate:
July 01, 1992
Birthplace:
Chinese General Hospital, Blumentritt Manila City
Father's Name:
Mr. Zaldy O. Ocier
Occupation:
Marine Engineer
Mother's Name:
Mrs. Leoncia D.A. Ocier
Occupation:
Housewife
EDUCATIONAL BACKGROUND
Tertiary
Bachelor of Science in Information Technology
2009 – 2014
STI College Novaliches
Diamond Ave. cor Quirino Highway
San Bartolome, Novaliches Quezon City
Secondary
High School Graduate
Bagumbong High School
Bagumbong, Rainbow Village 5, Caloocan City
2005 – 2009
CHARACTER REFERENCE
Jonathan Valera
Contact Number: -
Analyst, ADP Philippines.
Karl Vincent Almenario
Contact Nos.: -
Operations Manager, ATOS - SYNTEL
Mark Ariel Chavez
Contact Number: -
Training Specialist, Google Finance and Accounting.
Accenture Philippines.
