John Michael Mutia

JOHN MICHAEL M. MUTIA Motivated BSBA Operations Management graduate at Silliman University with a strong foundation in business processes, resource optimization, and customer service. Skilled in communication, problem-solving, and organization, with a keen ability to drive efficiency and contribute to team success. RELEVANT EXPERIENCE ADMIN AIDE - STUDENT INTERN 2025 Philippine Ports Authority - Port Management Office Negros Oriental / Siquijor Assists clients by providing accurate material price quotes and addressing related inquiries. Ensures a smooth and efficient process by reviewing product details. Assist client by providing information on product availability and SKILLS Process Improvement Data Entry Email and Calendar Management Interpersonal Skills Communication Skills ensuring that labeled items are readily accessible. Ensures client satisfaction by providing accurate updates and addressing concerns related to project progress and quality. LEASING AGENT 2022 - 2025 Siquijor Seashore Accommodates tenants by assisting with property viewings, processing applications, and ensuring a smooth leasing experience Proactive Problem Solving Skills Addresses tenant inquiries, resolving issues promptly, and ensuring Microsoft Office Proficiency (MS Word, overall satisfaction throughout the rental process. MS Excel) Markets rental properties by creating listings, utilizing advertising Leadership Skills platforms, and reaching out to potential tenants CERTIFICATES Opportunities in Technical Analysis April, 2024 Not Today, Not This Way September, 2022 REFERENCE Jake Miguel Colina, RPh, cHVA Hello Rache Virtual Assistant ADMINISTRATIVE ASSISTANT 2022 - 2025 Farmers Insurance Coordinates schedules by managing appointments and maintaining organized calendars for smooth daily operations. Supports communication efforts by handling emails and correspondence promptly and professionally. Facilitates accurate quoting by performing timely and precise data entry. Ensures financial accuracy by reviewing monthly P&L statements and reporting any discrepancies. Maria Estrella B. De Asis, RN Holy Child Hospital Ward Supervisor Jessie B. Prince Farmers Insurance Agent Owner Maintains organized digital storage by updating and managing the Dropbox file system regularly. EDUCATIONAL BACKGROUND BSBA OPERATIONS MANAGEMENT College Silliman University - ACCOUNTANCY AND BUSINESS MANAGEMENT Senior High School Foundation Preparatory Academy -