JOHN MICHAEL M. CALUBHAY
#70 Rizal St. Purok 2 New Cabalan Olongapo City Philippines
Contact Number:-
Email Address: -POSITION: Customer Service Representative / Back Office Agent
COMPANY NAME:
OBJECTIVE
To work in competitive and challenging work environment, contribute to the best of my ability towards growth and development of a progressive and to fully utilize my interpersonal skills to pursue a challenging and rewarding career, to culture myself for an organization that explores wider horizon in terms of communications and creativity, also to adapt my self to a company which offers a lot in terms of learning and that work must be able to give me impetus to my growth and help me to flourish and excel in my career.
EDUCATIONAL BACKGROUND
YEAR GRADUATED
Tertiary: INFORMATION AND COMMUNICATIONS TECHNOLOGYSubic Bay Colleges, Inc (SBCI) 2014 – 2016
Secondary: New Cabalan National High School 2010 – 2012
Network Computer and Business Colleges 2008 – 2010 (High School Department)
Elementary: NEW CABALAN ELEMENTARY SCHOOL 2002 - 2008
SKILLS AND COMPETENCIES
. Have the ability to conform to an established work schedule
. Have effective interpersonal skills
. Have the ability to communicate in a concise and effective manner. Have the ability to understand and follow instructions and precisely
. Have the ability to exercise tact, discretion and confidentially
. Aiming for Excellence
. Computer Literacy/Literate;
Typing 35-40wpmSkills in Word/Text Processing
MS Word, Excel, Power Point Encoding Documents
Adobe Photoshop CS6Data Communications
Skills in Keyboarding and EncodingComputer Troubleshooting
Opening and Sorting MailsSearching Information from Internet and other sources
PERSONAL INFORMATION
Age: 24 years old
Date of Birth: October 24, 1996
Place of Birth: New Cabalan Olongapo City2200
Provincial Address: Zambales, Philippines
Civil Status: Single
Height: 5’6 “
Weight: 55kgs
Citizenship: Filipino
Gender: Male
WORK EXPERIENCE
Company: Buwelo BPO Solutions Inc ( An ExactStar Company)
(SBECC ADMIN BLDG Efficiency St. Subic Bay Gateway Park Phase 1, Subic Bay Freeport Zone 2222)
Position: HealthCare Specialist – Customer Service Representative
Claims Billing Specialist, Denial Management Representative & Insurance Verification
Year: October 2016 - June 2018
Position: Quality Assurance Analyst
Year: July 2018 – Mar 2021
CHARACTER REFERENCES
Delbert Muega (New Cabalan Barangay Captain)
Rev. Dean Ross C. Nozuelo Jr. (College Vice President, NCBC)
Jonathan San Juan (College Instructor at Subic Bay Colleges Inc SBCI)
Donna Charles (President, Buwelo BPO Solutions)
CONTACT PERSON IN CASE OF EMERGENCY
Name:Felisa M. Calubhay
Relationship: Mother
Address: #70 Rizal St. Purok 2 New Cabalan Olongapo City, Zambales Philippines 2200
Contact Number:-
I hereby certify that the above information presented in this resume is true and correct to the best of my knowledge and belief.
______________________________
JOHN MICHAEL M. CALUBHAY
