John Michael Eduria

John Michael Eduria Freelancer JOHN MICHAEL EDURIA FREELANCER A career-shifter. A well seasoned Customer Service Representative and an over the phone Technical Support Expert. Well accustomed to the latest technology and can perfectly adapt to the latest industrial trends and demands. An advocate for success and works not only to deliver what is expected, but also to embody the company's core values and ideologies. EDUCATION EXPERIENCE MALAYAN COLLEGES LAGUNA Oct 2018Dec 2019 Tier 2 Technical Support Expert | iQor Sep 2017July 2018 Junior Navigating Officer | Philippine Transmarine Carriers Apr 2017 Aug 2017 Consumer Tech Care Representative | KGB Philippines Sept 2015June 2016 Collections Specialist | Convergys 2010 - 2015 | BS Marine Transportation FILIPINO VIRTUAL ASSISTANCE CONSULTANCY 2020 | Virtual Assistance Training MAIN SKILLS Technical Support Customer Service General Virtual Assistant SUB SKILLS General Communications Logistics Management Transcription Video and Photo Editing Social Media Management T-Mobile Team of Experts Over the phone technical support representative Ticket resolution, Network Troubleshooting, Device Troubleshooting Daily Navigational Watch-keeping Cargo Operations Supervision Logistics Management General Communications Verizon US (telco) General Customer Care General Technical Troubleshooting. Sprint US (telco) Collections Representative General Care Concerns Billing 2 More Rows of Experience Available Upon Request Mobile: - E-Mail:- www.facebook.com/jmeduria