John Michael Arcetas

JOHN MICHAEL ARCETAS Objectives: CONTACT ME Phone- Email-Address Blk. 36 Lot 2 Deca Homes, Brgy. Tigatto, Davao City 8000 EDUCATION Bachelor of Science in Information Technology Dela Salle John Bosco College 2005 - 2009 SKILLS Data Entry Customer Service Skills Basic Graphics Designing TOOLS USED Google Docs Canva Glad to be joining you as your new virtual assistant. I'm ready to contribute to the team and promise to provide effective help. I've received training in Canva graphic design, data input, and lead generation, so I'm ready to contribute successfully and welcome the chance to learn more. Looking forward to working closely with you and adding to our success as a team. WORK EXPERIENCE ACCOUNT ASSOCIATE 2017 - PRESENT VXI Global Holdings BV., l Davao City Handling the following : Inbound Call Center Customer Service Representative UBER Driver/Rider Support Hertz Car Rental Extension & Reservation Support Email Correspondence Customer Care CUSTOMER SERVICE REPRESENTATIVE 2017 - 2019 Concentrix l Lanang, Davao City Handling the following : Inbound call center customer service representative Amazon Seller Support Billing Data Entry Email Correspondence Customer Care APPOINTMENT SETTER 2016 - 2017 Virtual Works l Buhangin, Davao City Handling the following : Doing outbound cal Product/Service Presentation Potential Leads Qualification Vehicle Insurance Quotation TELEPHONE SALES REPRESENTATIVE LeadgenE ContactE Corp.,E Arcastillo St., Davao City Handling the following : Inbound call center customer service representative Home Alarm & Life Insurance 2012 - 2015