JOHN MARVYN CLAVEL
Address: Brgy. 10 , #6 Agcaoili St.
Laoag City, Ilocos Norte
Phone:-
Email:-
OBJECTIVE
Seeking a challenging career with a progressive organization that provides an
opportunity to use my skills in the best possible way for the company’s goals and to
build a long-term career growth. One of the best interests is the opportunity to work in a
team environment. And be able to fulfill work goals and reach top results.
EDUCATION
High School Graduate | Ilocos Norte College of Arts and Trade (2007)
Bachelor in Science of Information Technology | Data Center
College of the Philippines (2014)
EXPERIENCE
Avion BPO Corporation
Data Researcher
MARCH (2014) – [AUGUST (2014)
Outbound Sales Representative
AUGUST (2014) – SEPTEMTBER (2015)
Alorica (Ilocos Norte)
Customer Service Representative
NOVEMBER (2015) – NOVEMBER(2018)
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As a part of Customer Care of a Telecom Company T-Mobile. I was able to
achieve to be one of the top 10 agent for 4 consecutive months.
Company Achievements
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Senior Representative
JUNE (2016) – SEPTEMBER (2017)
- I was recommended by my team manager and my operation manager to
support and help a new team manager to handle a team.
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Team Manager
SEPTEMBER (2016) – JANUARY (2017)
- I was promoted to handle the team that I supported. And being a team
manager is one of the biggest achievements in this company.
● Training Support Senior Representative
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January (2017) – JULY (2017)
VXI (Munoz)
Customer Service Associate
FEBRUARY (2020) – AUGUST(2021)
As a part of customers service associate(sales) of a Telecom Company AT&T.
Company Achievements
Subject Matter Expert
AUGUST (2021) – SEPTEMBER (2021)
I was recommended by my team manager and my operation manager to support and
help a Team Leader to handle a team.
Team Leader
SEPTEMBER (2021) – APRIL (2022)
I was assigned by our associate director to handle a team.
SKILLS
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Excellent written and verbal
communication skills
Highly organized and efficient
Multitasking
Customer Service
Call Handling
Ability to work independently or as part
of a team
Proven leadership skills and ability to
motivate
Microsoft Office (MS Word, Excel,
Powerpoint, Internet, etc.)
Adobe Creative Suite (Photoshop and
Adobe Illustrator)
Referral's consent:
I agree to the use or processing of my personal and sensitive personal information by
Accenture for the purpose of recruitment related activities in accordance with the applicable
local data protection laws and Recruitment and Hiring Privacy Statement | Accenture. I have the
right to withdraw my consent at any point in time by sending an email to-and mentioning for which processing purposes I want to
withdraw my consent.
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