John Mark P. Cabayaran

 JOHN MARK PEÑAFIEL CABAYARAN Guijo St., Balite, Lagao, General Santos City, Philippines Mobile:- Skype: emma.maurer16 Email Address:- OBJECTIVES: To obtain a position where I can maximize my skills, quality assurance, and training experience. CAREER PROFILE: Efficient and organized Highly trustworthy A fast learner and easy to work with. Hardworking person and responsible. PERSONAL SKILLS Excellent written and verbal communication skills Highly organized and efficient Ability to work independently or as part of a team Proven leadership skills and ability to motivate COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Microsoft Windows XP and Internet WORK EXPERIENCES: SIX ELEVEN GLOBAL SERVICES AND SOLUTIONS, INC. 4th Floor, Joji Ilagan Building, Leon Llido St. Lagao, General Santos City (March 2011- October 2012) Call Center Agent - Outbound Campaigns, Credit Card Pulling (Timeshare) - Video Marketing - Telemarketing - Appointment Setting - Data Entry - Perform other Virtual Assistant’s tasks via client request CUSTARD APPLE OUTSOURCING, INC No. 22 Atis Extension, Dadiangas West, General Santos City - (June 2014- Present) As Call Center Agent from June- -Outbound Campaigns (Auto and Health Insurance, Avatar, Credit Card Pulling, B2B and B2C, Appointment Setting and etc) As Operations Manager/ Director from February 2016- Present - Manage Campaigns (Both Outbound and Non-voice campaigns) - Manage Agents - Manage Reports and Clients Concerns EDUCATIONAL ATTAINMENT: GenSantos Foundation Inc. Collage, Gen. San. City, Philippines Bachelor of Secondary Education- English Major (Undergraduate) Irineo L. Santiago National High School of Metro Dadiangas, Gen. San. City, Philippines April 2009 Balite Elem. School, Gen. San. City, Philippines March 2005 SCHOOL ORGANIZATION: Supreme Student Government- Secretary Red Cross Youth of the Philippines – Secretary School Paper Staff (The Metrian) – Editorial Cartoonist/News Writing Kalinangan Teatro- Technical Director AFFILIATION: Catholic Youth Ministry - President (Sts. Peter & Paul Parish) PERSONAL INFORMATION: Birth date: March 27, 1991 Birthplace: Surallah, South Cotabato Age: 27 years old Height: 5/4 inch Weight: 52 kgs. Citizenship: Filipino Religion: Roman Catholic PERSONAL PREFERENCES: Ms. Marilyn Balagtas Catechetical Ministry Coordinator Sts. Peter & Paul Parish Gen. Santos City Rev. Fr. Rolando Japitana Parish Priest Sta. Teresita Parish Tupi, South Cotabato Ms. Arlene L. Bilbao, RSW Social Welfare officer II/ Center Head Substitute Home for Girls, City Social Welfare and Development Office General Santos City