John Mark Manantan

JOHN MARK V. MANANTAN ABOUT ME A dedicated and adaptable professional with experience in management, administration, customer service, logistics, and events. I have held roles such as Restaurant Manager, Secretary for major ecommerce platforms, Barista/Cashier, and Delivery Rider. I’ve also assisted in event coordination and gained hands-on skills in furniture installation. My diverse background reflects strong organizational, communication, and problem-solving abilities, with a commitment to delivering quality service in every role. CONTACT EDUCATION Primary Aniban Elementary School - Bacoor City, Cavite March 2016 johnmarkmanantan0802@g mail.com Junior High School Bacoor National High School Main Bacoor City, Cavite March 2019 #42 Aniban 2 Bacoor City Cavite REFERENCE QUEENYFEL SISON Senior High School Businesswoman Senior High School In Progressive Bacoor City, Cavite July 2021 - DR. JOSEPH CUEVAS Doctor- WORK EXPERIENCE Secretary – Lazada / Shopee Online Shopping Companies 2019 – 2021 Managed administrative tasks such as scheduling, filing, and responding to inquiries Coordinated communication between buyers and sellers Handled online order processing and updated system records Provided assistance in logistics and basic customer support Restaurant Manager – Yakchon Korean Restaurant Supervised daily restaurant operations, staff scheduling, and customer service 2021 Ensured food quality, cleanliness, and compliance with health standards Handled customer concerns and provided immediate resolution Assisted in inventory tracking and supply ordering Delivery Rider – Foodpanda / Lalamove 2022 – Present Picked up and delivered food and packages promptly and safely Ensured accuracy of orders and customer satisfaction Optimized delivery routes using navigation tools Maintained professionalism and courteous service at all times WORK EXPERIENCE Event Assistant Coordinator – Candice Host Singer and Emcee 2020 – Present (Part-Time) Supported planning and coordination of live events and functions Assisted in logistics, event flow, and client requirements Handled communication with suppliers and participants Ensured smooth execution and audience engagement Partition Installer – Torn Yang Philippines Installed office partitions and assisted with furniture setup 2018 – Present (Part-Time) Maintained tools and followed safety protocols during installations Provided hands-on support at project sites Delivered quality service and met client expectations Cosplayer – Gcosplay Participated in events, conventions, and 2023 – Present promotional activities Represented characters and engaged with audiences Promoted creativity and entertainment in cosplay communities Managed time and resources for costume preparation Barista / Cashier – Kaffeinate Café 2025 Prepared and served various coffee and noncoffee beverages with consistency and care Handled customer transactions, operated the POS system, and managed cash handling Maintained cleanliness and organization of the bar and dining area Provided excellent customer service and product recommendations SKILLS Customer service and hospitality Barista and cashiering experience Basic food and beverage preparation Attention to detail and cleanliness Time management and efficiency Teamwork and communication Handling multiple tasks under pressure POS (Point of Sale) operation Stock and inventory monitoring Professionalism and reliability Basic housekeeping and organization skills Friendly and approachable demeanor Team leadership and management Customer service and client handling Administrative and clerical support Event coordination and assistance Inventory and order management Time management and multitasking E-commerce operations support Basic installation and manual labor skills Communication and interpersonal skills Problem-solving and adaptability Delivery and route planning Basic food handling and hygiene Creativity and presentation (from cosplay experience) Dependability and punctuality I hereby certify that the facts contained in this resume are true and complete by the best of my knowledge. JOHN MARK V. MANANTAN PERSONAL INFORMATION OBJECTIVES Full Name: John Mark V. Manantan Gender: Male Age: 22 Date of Birth: September 8, 2002 Place of Birth: Las Piñas City Height: 5'8" Weight: 150 bs Citizenship: Filipino Civil Status: Single Religion: Christian To obtain a challenging position in a reputable company where I can apply my skills in customer service, hospitality, logistics, and event coordination. I aim to contribute to the team’s success through my hard work, adaptability, and commitment to providing excellent service, while continuing to grow professionally.