CURRICULUM VITAE
John Mark A. Malagueño
GENERAL VIRTUAL ASSISTANT
EXECUTIVE VIRTUAL ASSISTANT
AMAZON VIRTUAL ASSISTANT
MARKETING VIRTUAL ASSISTANT
SOCIAL MEDIA MANAGER
“Proven ability to deliver. Your goals, my priority”
OBJECTIVE
Dedicated and detail-oriented Virtual Assistant aiming to enhance operational
efficiency for businesses. Seeking roles in general, executive, social media,
Amazon, and marketing assistance. Committed to utilizing my organizational skills,
strong communication, and digital expertise to support clients in achieving their
goals and maximizing productivity in a virtual environment.
MISSION
To deliver exceptional virtual assistance that empowers clients to focus on their
core business objectives. I strive to manage administrative tasks, social media
presence, and marketing initiatives with professionalism and efficiency, ensuring
that each client feels supported and valued. My goat is to enhance their success
through reliable partnership.
GOAL
To establish myself as an invaluable asset for entrepreneurs and businesses by
providing high-quality virtual support. I aim to foster growth through innovative
solutions, contribute to the success of diverse projects, and cultivate long-term
relationships that drive operational excellence in administration, social media
management, and marketing assistance.
Mobile Number: -
Whatsapp Number: -
Skype ID: live:.cid.f60a308397ccbd37
Email:-Facebook: https://www.facebook.com/JohnMarkAceronMalagueno
LinkedIn: linkedin.com/in/johnmarkmalagueno
OnlinejobsPh: https://www.onlinejobs.ph/jobseekers/info/-
“Your Virtual Growth Partner: Smart Support, Real Results”
John Mark Malagueño |-| (-) | Albay Bicol, Philippines
PROFESSIONAL WORK EXPERIENCE
JUN 2024 - SEPT 2024 (FULL TIME)
LEAD GENERATION SPECIALIST
WOLFSON EQUITY
Wolfson Equity connect investors with promising businesses, source acquisition
opportunities, and facilitate business sales, empowering owners to pursue their
passions.
As a Lead Generation Specialist, you’ll identify and qualify potential leads for
investment, partnership, or acquisition, fueling our mission to connect
investors with promising businesses.
In addition to my primary responsibilities, I undertook various ad hoc tasks
including, Reporting and Analysis, Email Marketing Support, CRM Management,
and Administrative Tasks to enhance service quality and team efficiency.
I consistently exceeded my lead transfer quota and maintained perfect
attendance. I generated qualified leads per day. I improved team efficiency
and contributed to achieving team goal.
JUN 2022 - JUN 2024 (FULL TIME)
OUTBOUND TELEMARKETER
MEDADVANTAGE ADVISORS
MedAdvantage Advisors is a healthcare consultants specializing in Medicare
Advantage (MA), helping clients navigate the market and succeed through
strategic guidance on growth, operations, and compliance.
As an Outbound Telemarketer, you’ll generate qualified leads for
MedAdvantage Advisors' Medicare Advantage consulting services by
contacting potential clients, introducing our services, and scheduling
consultations.
In addition to my primary responsibilities, I undertook various ad hoc tasks
including, Script Development & Refinement, CRM Data Entry & Management,
Feedback Collection & Analysis, and Administrative Tasks to enhance service
quality and team efficiency.
I consistently exceeded my lead transfer quota by 10%, maintained perfect
attendance for two years, and generated qualified leads, contributing to 10%
consultation growth. Converting of calls to qualified leads demonstrates my
client engagement skills. Proactively addressing common objections improved
my call effectiveness. I also mastered the CRM, ensuring accurate data entry,
and received positive feedback from sales on lead quality.
“Your Virtual Growth Partner: Smart Support, Real Results”
John Mark Malagueño |-| (-) | Albay Bicol, Philippines
NOV 2023 - NOV 2024 (PART TIME)
SALES AND MARKETING REPRESENTATIVE
JUANA’S WOK N TOSS
Juana's Wok N Toss is a Southeast Asian-inspired restaurant serving bold, flavorful
dishes like customizable stir-fries, showcasing the vibrant culinary traditions of
Thailand, Vietnam, Malaysia, and the Philippines.
As a Sales and Marketing Representative at Juana's Wok N Toss, you will
enhance brand awareness and customer engagement through creative
campaigns, social media management, and community events, while driving
sales and loyalty for its unique Southeast Asian cuisine.
In addition to my primary responsibilities, I undertook various ad hoc tasks
including assisting with in-restaurant promotions, coordinating with vendors
for marketing materials, analyzing customer feedback to refine strategies, and
stepping in to support team members during peak hours or special events.
I achieved success by maintaining perfect attendance and ensuring timely,
engaging responses on social media, which enhanced customer satisfaction
and online presence. Additionally, I contributed to increased sales and
community engagement through effective marketing campaigns and
consistent dedication to exceeding targets.
APR 2018 - JUN 2018 (INTERNSHIP)
ADMINISTRATIVE SUPPORT
ALINDECO
Albay Agro-Industrial Development Corporation (ALINDECO), Established in 1974,
ALINDECO is a leading manufacturer of high-quality abaca pulp sheets for the
international market, ISO- and HALAL-certified for food-grade specialty
paper, with over four decades of industry expertise.
As an Administrative Support staff at ALINDECO, you will manage
documentation, coordinate schedules, and ensure smooth office operations
while supporting interdepartmental communication and maintaining accurate
records to enhance efficiency.
In addition to my primary responsibilities, I undertook various ad hoc tasks
including acting as a purchaser, assisting the purchasing department with
procurement processes, and supporting the engineering department with
documentation or project coordination as needed.
I achieved success at ALINDECO by maintaining perfect attendance and
supporting purchasing, engineering, and office operations, improving
workflows, assisting in procurement, and enhancing efficiency, earning
positive feedback from supervisors and team members.
“Your Virtual Growth Partner: Smart Support, Real Results”
John Mark Malagueño |-| (-) | Albay Bicol, Philippines
VIRTUAL ASSISTANT EXPERIENCE
NOV 2023 - AUG 2024 (PART TIME)
AMAZON VIRTUAL ASSISTANT
Sophia Delaney is the owner of a thriving Amazon store that specializes in dog
toys. As his dedicated Virtual Assistant, I manage various aspects of the business,
including Optimizing product listings and content to improve visibility. I also
handle data encoding and ensure seamless operations on his Shopify store. My
responsibilities Include managing inventory, updating product listings, processing
orders, and implementing promotional campaigns to attract more customers,
Additionally, I analyze sales data to identify trends and opportunities for growth.
My goal is to enhance the overall performance of both the Amazon and Shopify
platforms ensuring a successful online presence for Sophia's business.
DEC 2021 - JUL 2022 (PART TIME)
SOCIAL MEDIA MANAGER
As the Social Media Manager for Elena Marquez’s business, I focus on growing the
brand’s online presence by creating engaging content that reflects the brand’s
style and resonates with the audience. I plan and implement social media
strategies to increase visibility, build a strong community, and foster meaningful
connections with followers. I monitor performance to identify what works best
and refine future content. Additionally, I stay updated on the latest social media
trends and platform updates to keep the brand’s strategy fresh and effective. My
goal is to enhance the brand’s digital presence, create a vibrant online
community, and support its growth through creative and thoughtful social media
management. By maintaining a consistent and authentic voice, I aim to strengthen
the brand’s identity and deepen its connection with the audience.
MAR 2020 - JUN 2022 (PART TIME)
GENERAL VIRTUAL ASSISTANT
As Marcus Whitaker's Virtual Assistant, I provide comprehensive, proactive
support to optimize his business operations and free up his time for strategic
initiatives. My responsibilities encompass a wide range of tasks, including
managing his complex and ever-changing calendar and travel arrangements,
handling all communications from drafting correspondence and managing his
inbox, providing project management support such as tracking deadlines,
coordinating team communication, and preparing progress reports, and offering
discreet personal assistance. I maintain strict confidentiality and act as a
gatekeeper and central point of contact, anticipating his needs and ensuring
smooth and efficient operations across his professional and personal life,
ultimately allowing him to maximize his productivity and focus on high-level
strategic goals.
“Your Virtual Growth Partner: Smart Support, Real Results”
John Mark Malagueño |-| (-) | Albay Bicol, Philippines
EDUCATION AND TRAINING
EDUCATION
Bachelor of Science in Electrical Engineering
Bicol University College of Engineering
School Year-
Journalism
Bicol University College of Arts and Letters
2014
Spanish Language Class
E-Spañol +
2024
TRAINING
Lead Generation Training ____________________________________
Hubspot CRM Training
2024
____________________________________ 2024
Basic Shopify Dropshipping Training __________________________ 2021
Amazon Store Management Training __________________________ 2021
Amazon Operation Training ____________________________________ 2021
Shopify Store Management Training ___________________________ 2021
Shopify Operations Training ___________________________________ 2021
Shopify Operations Training ___________________________________ 2021
Meta Business Suite and Ads Training _________________________ 2021
Amazon FBA/Dropshipping Training ___________________________ 2021
Social Media Management Training ____________________________ 2021
Virtual Assistance Training _____________________________________ 2020
Customer Service Training _____________________________________ 2020
Basic Canva Graphic Design Training __________________________ 2020
Basic Capcut Video Editing Training ___________________________ 2020
TOOLS USED
“Your
Virtual
GrowthPartner:
Partner: Smart
Real
Results”
“Your
Virtual
Growth
SmartSupport,
Support,
Real
Results”
John Mark Malagueño |-| (-) | Albay Bicol, Philippines
REFERENCES
Name: Kaira Jean Luyun
Company: Juana’s Wok N Toss
Position: Owner
Contact Number: -
Name: Lenny Mae Colipano
Company: Scrubbed Global Services Inc.
Position: Accounting Staff
Contact Number: -
Name: Neil Alexis Carpina
Company: Thermo Power Generation Services
Position: Sales Executive
Contact Number: -
Name: Neil Malagueño
Company: Teleperformance Philippines
Position: Site Administrator
Contact Number: -
Name: Riza Joy B. De Luna
Company: National Power Corporation
Position: Engineer II
Contact Number: -
Name: Jan Lian Golod
Company: 4Dove Builders Corp.
Position: Electrical Engineer
Contact Number: -
Name: Mark Joseph Salanoy
Company: Accenture
Position: Collections Support Analyst
Contact Number: -
Name: Ma. Andrea B. Balila
Company: ALINDECO
Position: PD Supervisor
Contact Number: -
Name: John Jynell Motilla
Company: Your VA Buddy
Position: Owner
Contact Number: -
“Your
Virtual
GrowthPartner:
Partner: Smart
Real
Results”
“Your
Virtual
Growth
SmartSupport,
Support,
Real
Results”
John Mark Malagueño |-| (-) | Albay Bicol, Philippines
