John Manuel Mercado

I build and manage high-performing outbound lead generation teams for US real estate and healthcare clients. I was promoted from cold caller to Operations Manager within 2 months, then scaled a 2-person operation to 60 active callers producing 100 qualified leads daily without personal capital.

I own the full operation end to end: hiring, onboarding, SOPs, KPI monitoring, quality assurance, payroll, and daily team management. I've built systems from scratch, managed through a full company acquisition, and maintained zero missed payments to my team throughout.

I currently have a core team ready to deploy and am available for operations management, lead generation campaign management, or remote team building roles.

Industries: US Real Estate | Medicare Healthcare | B2B Lead Generation Tools: VICI Dial, Hubstaff, Slack, Airtable, Google Workspace, Make.com, Clay, GoHighLevel