JOHN LLOYD SANTOS
OBJECTIVE
WORK EXPERIENCE
I am seeking employment with a company
where I can grow personally and
professionally. Seeking for challenging
opportunities where my skills can be fully
used for the success of the company. To
know something new and enhance my skills
in dynamic and stable work place. Most
importantly, is to gain new experience and
utilize my interpersonal skills to achieve these
goals
Customer Service Representative
RMS Collect Philippines
November 2020 – Present
Helping customers with complaints and questions, give customers information about
products and services, provides order status, and process returns.
CONTACT
PHONE:
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-
LINKEDIN:
https://www.linkedin.com/in/john-santosba-/
EMAIL:-
ACTIVITIES AND INTERESTS
Hiking
Travel
Great food
Operations Team Leader
VXI Global Holdings B.V
January 2020 – October 2020
Responsible for supervision and improvement staff performance through training,
attention to detail and empathetic problem-solving methods. Admin tasks as needed
including vacation leave request, performance tracking, answering sup calls,
responding to email inquiries from higher management.
Technical Support Representative
VXI Global Holdings B.V
April 2016 – December 2019
Helping customers resolve technical problems via over the phone troubleshooting,
and scheduling technician visit for physical repair needs.
Customer Service Representative
Cyber City Teleservices Philippines
June 2015 – March 2016
EDUCATION
San Pedro College
April 2015
Bachelor of Science in Psychology (Undergraduate)
CORE SKILLS AND STRENGTHS
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Strong work ethics – High level of integrity and moral standards.
Communication skills – Excellent, interpersonal, networking, presentation and
negotiation.
Self-starters – Responsible and self-motivated with positive attitude
