John Lloyd Fabros

Virtual Assistant and Operations Support Specialist with 3+ years of experience helping remote teams manage CRM systems, administrative workflows, and high-volume operational tasks. I specialize in keeping operations organized by managing documentation, tracking tasks, and maintaining accurate records across customer and property management systems.

In previous roles, I handled 30–50 daily service cases while maintaining detailed CRM documentation and supporting SLA-driven teams. I also coordinated leasing administration for 287 condominium units, managing tenant records, inquiries, and lease documentation while maintaining structured tracking systems. Earlier in my real estate role, I supported 15 residential property transactions by coordinating client communication, scheduling property viewings, and organizing transaction documentation.

I work comfortably with tools like Salesforce, Google Workspace, Microsoft Office, and collaboration platforms used by remote teams. My focus is on reliable administrative support, organized documentation, and maintaining smooth workflows so teams can focus on growth and client service.