John Lawrence Alcantara Aguilar

John Lawrence Alcantara Aguilar

$7/hr
Customer Service Representative, Data Entry
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
33 years old
Location:
Pandi, Bulacan, Philippines
Experience:
9 years
JOHN LAWRENCE AGUILAR PERSONAL PROFILE Organized and detail-oriented professional with a knack for multitasking and strong communication skills. Proficient in Microsoft Office and Google Suites. Adequate background in Data Analytics and Visualization tools. Eager to leverage my skills and learn quickly to excel as a Virtual Assistant. WORK EXPERIENCE Team Leader Landmark Leisure (Fun City) Oman | May 2019- October 2023 Sales and Commercial Performance Inventory Management / Procurement Operational Standards and Management Team Management Customer Service Representative Landmark Leisure (Fun City Oman) | June 2016- April 2019 Cash Handling Handling Customer Complaints Assisting Guests Needs Technical Support Representative SPI Global CRM Inc. Philippines | February 2015- May 2016 Handling technical issues regarding internet, cable and phone service. Resolving customer issues regarding billing and account services. Handling customer complaints Customer Service Representative C3/ Customer Contact Channels Philippines | June 2014 - November 2014 Provide excellent customer service with one of the Car Reservation Company in the United States. Reserving car for the client in most airport in United States and Canada CONTACT ME AT - aguilar_johnlawrence24@yahoo. com www.linkedin.com/john- Apitong St. Bunsuran 1st Pandi, Bulacan Philippines 3014 SKILLS SUMMARY Leadership and Teamwork Effective Time Management Customer Service Staff Management Data Management Process Improvement EDUCATIONAL BACKGROUND National Teacher College Master of Arts in Education Major in Educational Management (30 Units) | Aug 2020 - June 2021 Mariano Quinto Alarilla Poytechnic College Bachelor in Secondary Education Major in English | June 2010 - April 2014 Pulong Buhangin National High School Secondary School- Bunsuran Elementary School Primary School 2004 SEMINARS/TRAININGS ATTENDED EXCEL FORMULAS AND FUNCTION Maven Analytics, LLC October 28, 2023 EXCEL FOR DATA AND FINANCIAL ANALYSIS EDUCBA Bridging the Gap (Udemy) October 22, 2023 SQL CRASH COURSE Uplimit September 12, 2023 BUSINESS ANALYTICS CONCEPTS AND FRAMEWORKS University of the Philippines Open University (MODEL) September 1, 2023 POWER PLATFORM FUNDAMENTALS Learn 365 Pilipinas August 12, 2023 DATA ANALYTICS FUNDAMENTALS DataSense Analytics August 3, 2023 HOW TO START WORKING AS A VIRTUAL ASSISTANT Surge Marketplace August 2, 2023 FUNDAMENTALS OF STATISTICS WITH MS EXCEL DataSense Analytics May 29, 2023 LICENSE/CERTIFICATION Licensed Professional Teacher Google Analytics Certification LEARNING PATHWAY CERTIFICATE OPERATIONAL ANALYTICS MICROSPECIALIZATION PATHWAY Development Academy of the Philippines Project SPARTA PH October 17, 2023 SP 101 Getting Grounded on Analytics July 17, 2023 SP 201 Essential Excel Skills for Data Preparation and Analysis July 26, 2023 SP 401 Dashboards and Drill-Down Analytics August 8, 2023 SP 1002 Analytics Applications in Operation October 5, 2023 DATA VISUALIZATION MICROSPECIALIZATION PATHWAY Development Academy of the Philippines Project SPARTA PH October 28, 2023 SP 101 Getting Grounded on Analytics July 17, 2023 SP 501 Data Visualization Fundamentals August 9, 2023 SP 202 Computing in Python August 31, 2023 SP 503 Story Telling using Data September 14, 2023 SP 502 Data Visualization using Tableau and Python October 21, 2023
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