JOHN LAWRENCE AGUILAR
PERSONAL PROFILE
Organized and detail-oriented professional with a
knack for multitasking and strong communication skills.
Proficient in Microsoft Office and Google Suites.
Adequate
background
in
Data
Analytics
and
Visualization tools. Eager to leverage my skills and
learn quickly to excel as a Virtual Assistant.
WORK EXPERIENCE
Team Leader
Landmark Leisure (Fun City) Oman | May 2019- October
2023
Sales and Commercial Performance
Inventory Management / Procurement
Operational Standards and Management
Team Management
Customer Service Representative
Landmark Leisure (Fun City Oman) | June 2016- April
2019
Cash Handling
Handling Customer Complaints
Assisting Guests Needs
Technical Support Representative
SPI Global CRM Inc. Philippines | February 2015- May
2016
Handling technical issues regarding
internet, cable and phone service.
Resolving customer issues regarding billing
and account services.
Handling customer complaints
Customer Service Representative
C3/ Customer Contact Channels Philippines | June 2014
- November 2014
Provide excellent customer service with one
of the Car Reservation Company in the
United States.
Reserving car for the client in most airport
in United States and Canada
CONTACT ME AT
-
aguilar_johnlawrence24@yahoo.
com
www.linkedin.com/john- Apitong St. Bunsuran 1st
Pandi, Bulacan Philippines
3014
SKILLS SUMMARY
Leadership and Teamwork
Effective Time Management
Customer Service
Staff Management
Data Management
Process Improvement
EDUCATIONAL BACKGROUND
National Teacher College
Master of Arts in Education Major in
Educational Management (30 Units) | Aug
2020 - June 2021
Mariano Quinto Alarilla Poytechnic
College
Bachelor in Secondary Education Major in
English | June 2010 - April 2014
Pulong Buhangin National High School
Secondary School-
Bunsuran Elementary School
Primary School 2004
SEMINARS/TRAININGS ATTENDED
EXCEL FORMULAS AND FUNCTION
Maven Analytics, LLC
October 28, 2023
EXCEL FOR DATA AND FINANCIAL ANALYSIS
EDUCBA Bridging the Gap (Udemy)
October 22, 2023
SQL CRASH COURSE
Uplimit
September 12, 2023
BUSINESS ANALYTICS CONCEPTS AND
FRAMEWORKS
University of the Philippines Open University (MODEL)
September 1, 2023
POWER PLATFORM FUNDAMENTALS
Learn 365 Pilipinas
August 12, 2023
DATA ANALYTICS FUNDAMENTALS
DataSense Analytics
August 3, 2023
HOW TO START WORKING AS A VIRTUAL
ASSISTANT
Surge Marketplace
August 2, 2023
FUNDAMENTALS OF STATISTICS WITH MS
EXCEL
DataSense Analytics
May 29, 2023
LICENSE/CERTIFICATION
Licensed Professional Teacher
Google Analytics Certification
LEARNING PATHWAY CERTIFICATE
OPERATIONAL ANALYTICS
MICROSPECIALIZATION PATHWAY
Development Academy of the Philippines
Project SPARTA PH
October 17, 2023
SP 101 Getting Grounded on Analytics
July 17, 2023
SP 201 Essential Excel Skills for Data
Preparation and Analysis
July 26, 2023
SP 401 Dashboards and Drill-Down
Analytics
August 8, 2023
SP 1002 Analytics Applications in
Operation
October 5, 2023
DATA VISUALIZATION
MICROSPECIALIZATION PATHWAY
Development Academy of the Philippines
Project SPARTA PH
October 28, 2023
SP 101 Getting Grounded on Analytics
July 17, 2023
SP 501 Data Visualization Fundamentals
August 9, 2023
SP 202 Computing in Python
August 31, 2023
SP 503 Story Telling using Data
September 14, 2023
SP 502 Data Visualization using Tableau
and Python
October 21, 2023