Repeated success guiding global business strategy with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures. Exceptional talent for launching programs related to Executive and End User support, training, customer service, management development, end, vendor management/procurement, and project management. Expert presenter, negotiator, and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels. Proficient in English and Dutch with limited knowledge of Spanish, German, and French. MBA in International Business and Masters of Science in Information Technology.
Highlights of Expertise
· Strategic & Tactical Business Planning
· Mergers and Acquisitions Program Management
· Executive and End-User Services champion
· Event/Trade Show Support domestically/internationally
· Vendor & Supplier Relationship Management
· Full Life Cycle Project Management
· Employee Hiring, Training, Mentoring, & Development
· Leader of Business-driven Technology Organizations
· Comprehensive New Hire processes development
· Continuous Process Improvement
· Management & Development Programs
· Service Support/Helpdesk/TechBar programs
· Technical Troubleshooting & Issue Resolution
· Create and Guide Global Support programs