John Kiunga

John Kiunga Seasoned User Experience Specialist with 10 years of expertise in UI/UX design, web development, and branding, delivering innovative digital solutions across diverse industries. Demonstrated success in leading creative projects at ISM Africa Group and Laas Group Somalia, leveraging advanced skills in CMS, Adobe Creative Suite, and technical troubleshooting to enhance user engagement and drive business growth. Adept at collaborating with cross-functional teams, with a strong track record of optimizing WordPress platforms and elevating visual identities—poised to contribute impactful web solutions. Kenya - - https://www.linkedin.com/in/johnkiunga/ EXPERIENCE Feb 2023 - May 2025 WEB AND CREATIVE DESIGNER, ISM Africa Group | Kenya • Engineered responsive website interfaces, elevating user engagement by 25% and enhancing cross-device usability by 10%. • Collaborated with design and development teams to deliver seamless UI/UX aligned with branding and performance goals. • Optimized digital assets for speed and scalability, contributing to improved site performance metrics. • Developed comprehensive branding assets, driving a 30% increase in brand recognition across digital platforms. • Conducted usability testing and troubleshooting, ensuring high availability and rapid issue resolution. Feb 2022 - Sep 2022 PHOTOGRAPHER AND CREATIVE DESIGNER, Laas Group Somalia | Somalia • Directed end-to-end visual content production, achieving consistent brand representation across all media channels. • Enhanced digital and film visuals using advanced editing techniques, improving audience engagement. • Developed cohesive corporate identity systems, ensuring alignment with branding and usability standards. Aug 2020 - Feb 2022 CREATIVE DESIGNER AND ICT ASSISTANT, Jambo Shoppe | Kenya • Designed and prototyped user-centric digital platforms, improving user experience and interface consistency. • Managed cross-functional collaborations to deliver integrated branding and technical solutions. • Produced marketing materials, increasing brand awareness by 30% through targeted digital campaigns. Dec 2016 - Aug 2019 HEAD OF IT AND CREATIVE LEAD, A24 Media Ltd | Zimbabwe • Maintained and secured IT systems, implementing enhancements to ensure compliance and high availability. • Designed multi-format visuals for web, social media, and print, maximizing audience engagement. • Oversaw web design projects, optimizing for performance, security, and scalability. EDUCATION 2014 - 2018 BACHELOR OF SCIENCE, Masinde Muliro University of Science and Technology Studied Computer Science at Masinde Muliro University of Science and Technology. Gained foundational knowledge in various aspects of computing. 2012 - 2013 DIPLOMA, Zetech University Completed a Diploma in Computer Engineering at Zetech University. Focused on the principles and applications of computer hardware and software. 2019 - 2020 DIPLOMA, Alison Online University Earned a Diploma in Web Design from Alison Online University. Developed skills in creating and managing web interfaces and digital content. SKILLS UI UX Design Web Development Interpersonal Communication Motion Graphics Problem Solving Branding Time Management Technical Troubleshooting .NET Gmail CMS Adobe Creative Suite