Seasoned Service Desk NOC Technician & System Engineer with 3 years of expertise at Datamatics/Connext. Proficient in ConnectWise, ScreenConnect, and a suite of IT management tools. BSBA in Financial Management, adept in Microsoft 365, VMWare, and network troubleshooting. Eager to leverage my skills in a dynamic team, ensuring robust IT infrastructure and top-notch service