JOHN KENNETH
RICO
General Virtual
Assistant
About Me
I’m a skilled aspiring virtual
assistant who is looking forward
to supporting business owners
with their virtual needs so that
they can focus more on their
business needs and personal lives.
My goal is to lessen client’s
workload and tale part in
operating their business in any
aspects they need help with and
to continue to the company’s
success story.-
-, Independence, Valenzuela
City
SKILLS AND QUALIFICATIONS
Book flights and
accommodations
Organize social media
accounts (this includes posting
and engagement)
Managing data through
spreadsheets and Excel
Email management
Calendar management
Customer Service
EXPERIENCE
Wideout Workforces Incorporated,
Mckinley hill Taguig City
Junior Quality Assurance Specialist:
August 2012 - March 2014
Evaluate and test Ad units/ versions for functionality.
Test, verify and confirm that all ad units are according to
advertisers and publishers’ specifications.
Traffic and confirm receipt of all units/ placements to
publishers.
Cognizant Technology Solution
Senior Process Executive (Quality
Assurance) March 2014 - 2015
Maintain 99% accuracy on Rich Media campaigns to be
measured with Rich Media QA tool.
Maintain TATs for Rich Media campaigns to be
measured with internal Trax reporting (4 hours
campaigns and 8 hours campaigns).
Communicate with QA RMS on a daily basis regarding
metrics and escalations
Cognizant Technology Solution
Creator Support 2015 - 2024
Email and Chat support for YouTube Creators
APPS AND TOOLS SAVY
Facebook
Instagram
LinkedIn
YouTube
Pinterest
Google Calendar
Calendly
MS Office
Google Sheets
Canva
