John Kenneth P. Punzalan

A dedicated and results-driven E-Commerce Virtual Assistant with over five years of comprehensive experience optimizing and scaling online businesses. I specialize in providing end-to-end support for Shopify and Amazon stores, combining strategic marketing skills with operational excellence to drive growth, enhance brand presence, and maximize profitability.

My core mission is to become a seamless extension of your team, taking ownership of critical tasks so you can focus on scaling your vision. I bring a proactive, detail-oriented approach to every project, ensuring high-quality execution aligned with your business objectives.

E-Commerce Management:

• Product Research & Sourcing (AliExpress, Amazon)
• Product Listing Optimization & Page Management
• Store Conversion Rate Optimization (CRO)
• Funnel Development & Sales Flow Creation
• Customer Support (Email, Chat)

Digital Marketing & Advertising:

• Certified Facebook Media Buyer: Ad Conceptualization, Copywriting, Campaign Setup & Optimization
• Social Media Management (Facebook, Instagram, TikTok, Pinterest, YouTube)
• Target Market & Competitive Analysis
• Content Strategy & Brand Development

Creative & Technical Production:

• Professional Product Image Editing (Adobe Photoshop, Canva)
• Engaging Video Editing for Ads & Social Media (Adobe Premiere Pro, CapCut, Adobe Media Encoder)
• Graphic Design & Brand Assets (Inkscape, Canva)

Operations & Administration:

• Basic Bookkeeping & Financial Tracking
• Project Management & Communication (Slack, Outlook)
• Workflow Automation & AI-Enhanced Productivity (ChatGPT)

Platforms: Shopify, Amazon Seller Central

Marketing: Facebook Ads Manager, Google Suite

Design & Editing: Adobe Creative Suite (Photoshop, Premiere Pro), Canva, CapCut, Inkscape

Productivity: Microsoft 365, Google Workspace, Slack, Outlook

Analytics: Native platform insights, Competitive analysis tools

• I go beyond task completion to offer insights that improve your bottom line, leveraging competitive analysis across social platforms to identify opportunities.
• A self-motivated professional with a strong work ethic, capable of managing projects independently with minimal supervision.
• I believe in proactive updates, transparency, and aligning closely with your goals for a smooth, productive collaboration.

I am committed to delivering measurable value and becoming a long-term asset to your business. My diverse skill set allows me to handle multiple facets of your e-commerce operations, ensuring consistency, quality, and a brand-aligned customer experience.

Let’s connect to discuss how I can help streamline your operations, boost your sales, and achieve your strategic goals.

1. Immediately communicates your specialty and experience.
2. Emphasis is on how you solve problems and add value (e.g., "drive growth," "become a seamless extension of your team").
3. Information is grouped into clear sections (Services, Tools, Value Proposition), making it easy for clients to find what they need.
4. Formal yet approachable, inspiring confidence in your abilities.
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7. Removed redundant phrases while strengthening the impact of each statement.