John Kenneth Escorsa

JOHN KENNETH ESCORSA C U S T O M E R S E R V I C E R E P R E S E N T A T I V E CONTACT--Sitio Anibong, Bulacao, Gubat, Sorsogon, 4710 PERSONAL DATA December 5, 1999 Male Single Filipino Roman Catholic EDUCATION BS Entrepreneurship Bicol University Gubat Campus Rizal Street, Pinontingan, Gubat, Sorsogon- Cum Laude Graduate PROFESSIOANL SKILLS Customer Service Written and Verbal Communication Information Management Time Management Technology Savy LANGUAGE English and Filipino OBECTIVE To be able to work in a career oriented and challenging environment that promotes personal growth and uplifts professional development. WORK EXPERIENCE Customer Service Representative Teleperformance Aug. 2022 - Sept. 2022 6F SM Aura Towe, McKinley Pkwy, Taguig City, Metro Manila Process inbound calls relating to customer inquiries. Process customer request such as troubleshooting, refunds, status of orders, and schedule an appointment. Travel Associate IGT Solutions Sept. 2022 - Jan. 2023 18/20 Upper McKinley Pkwy, Taguig City, Metro Manila Book reservations, answer inquiries, process refunds and reschedule flights for passengers. Loan Verification Specialist Nowcom Global Services LLC Jan. 2023 - Jun. 2023 33rd Floor Raffles Corporate Center, F Ortigas, San Antonio, Pasig City Process customer interview, employment, bank, and insurance verifications via inbound/outbound calls, email and fax