John Karlo Lim

John Karlo Escasinas Lim-Contact #:- PERSONAL STATEMENT Experienced in administrative duties and providing technical support with good communication skills. Accustomed to long work hours and flexible in terms of schedule changes. Also have a background in providing lectures about information technology either software or hardware. High level of computer literacy and has a good comprehension in terms of technical jargons. CAREER OBJECTIVE To obtain a secure position that will enable me to effectively utilize my skills in technical support, customer service, product evaluation, organization, analysis and training experience within a growth oriented company. I am willing to be engaged in a competitive environment to develop my decision making significantly and provide positive contribution to the organization. KEY SKILLS Computer Hardware Troubleshooting Virus Removal Expertise Networking Printer Troubleshooting Excellent Written and Verbal English Communication Skill Good Organizational Skill Graphics Design EDUCATIONAL BACKGROUND-College Informatics Computer Institute-Secondary Level Saint Louise de Marillac School-Elementary Level Catholic Central School WORK EXPERIENCE Nov 2015 - April 2017Virtual Assistant MyOutDesk / IVAS Homebased Dec 2014 – Apr 2015Technical Support Representative Iopex Technologies Bonfacio Global City, Taguig Apr 2013 - Nov 2014Client Tech Associate Dell Tech Concierge Dell International Services Eastwood City, Libis Q.C Oct 2012 - Apr 2013Tier 2 Technical Support Consultant Lenovo Idea Product Line Sutherland Global Services Cubao, Quezon City Mar 2011 – Sep 2012Technical Support Representative Hewlett Packard IPG Stream Global Services SM North EDSA, Quezon City Jan 2011-Mar 2011Trainee Verizon Internet Service Support Teleperformance Mandaluyong City Jan 2011 – Feb 2011Part Time Lecturer Informatics Computer Institute North EDSA ANNEX, Quezon City 2007 – 2009Full Time Academics Lecturer Informatics Computer Institute Tabaco City, Bicol Region PERSONAL INFORMATION Age: 32 Years Old Height: 5’5 Weight: 170 pounds Date Of Birth: May 24, 1985 Sex: Male Marital Status: Single Nationality: Filipino Religion: Roman Catholic