John Joshua Gatchalian

John Joshua M. Gatchalian, CHRP 11 Barrion st. B.F. Homes Quezon City-- Knowledgeable in the use of Microsoft Applications (Word, PowerPoint and Excel), Fluent in English and Filipino (Oral and Written) Skills include facilitating and managing. For the long term, my aim is to further enhance and contribute my competence and proficiency in the broad field of Human Resource Management and utilize my work experiences in the different industries that I have been involved with. In the process, I hope to enhance my managerial potentials by my ongoing experiences, by accepting opportunities that will enable me to contribute to the success and development of organizations that need a productivity-oriented, fast learner who is hardworking and responsible and open to new work approaches. WORK EXPERIENCE (Detailed) February 2017 – December 2020 La Paz Crystal Beach Resort (San Narciso, Zambales) – Human Resource Department (HRD) Manager and Safety Officer 2 (SO2) • Develop and provide strategic HR plans and action items for the organization • Provide sound Employee Relations recommendations to top management • Ensures zero legal exposure of employee cases and imposition of disciplinary action • Conduct Employee Relations assessment survey and facilitation of Focused Group Discussions • Formulate/revise HR policies and processes • End-to-End development and implementation of HR policies • Oversee Recruitment and sourcing activities • Develop and provide training programs for the organization • Responsible for creating and maintaining Safety Programs in the organization January 2016 – July 2016 Luzon Development Bank (Calamba, Laguna) – HR Training Manager • Responsible for managing the learning and professional development of the Bank's workforce, assessing the training needs of the employees and facilitating schemes and arrangement of training days • Responsible for conducting the Bank’s New Hire Induction Program • Responsible for updating the LDB HR Policies 2016 and collating the HR OpCom and NCC (Operations Committee and Nomination and Compensation Committee) reports July 2015 – November 2015 IBM Business Services Inc. (Sta. Rosa, Laguna) – Payroll Officer • Responsible for completing Payroll requests from Rio Tinto Australia employees • SAP data administration of employee information; Leaves and Absences, Work Schedule, Earnings and Deductions, and performed monthly Payroll run June 2011 – July 2015 IBM Business Services Inc. (U.P. Ayala TechnoHub) – HR Practitioner • Employed as an outsourced HR Staff (Front Office) for Pfizer Australia, New Zealand, India and EMEA countries • Analyzed and provided details on Pfizer country specific HR Policies; such as Leaves and Benefits, Payroll queries, and general company policies. • Produced Customer Service Representative (CSR) notes for the team, to be added on the Knowledge Base (KB) system for the account • Performed training for new hires; use of Pfizer Global Tools, and Knowledge with Pfizer HR Policies May 2009 – May 2011 24/7 Customer Philippines Inc. (Makati City) – Customer Research Representative • Responsible for conducting customer satisfaction surveys via outbound calls January 2008 – October 2008 Autohub Group Inc./Ford Global City (Bonifacio Global City, Taguig) - Graphic Artist/Former AGET Officer • Produced advertising materials for the Marketing and Sales Department (Flyers, Banners and Billboards) EDUCATION May 2018 – August 2018 SCHOOL OF LABOR AND INDUSTRIAL RELATIONS (SOLAIR) - UNIVERSITY OF THE PHILIPPINES - DILIMAN Certificate Course in Industrial Relations and Human Resource Management 2003 – 2007 DE LA SALLE UNIVERSITY - Dasmariñas Bachelor of Arts in Communication Arts Diploma 1999 – 2003 DILIMAN PREPARATORY SCHOOL High School Diploma CERTIFICATIONS July 2020 Certified Human Resource Professional, (CHRP) International Federation of Professional Managers (UK) November 2019 Safety Officer 02 – Basic Occupational Safety and Health Officer OSHMS360 Corporation October 2019 Safety Officer 01 – Basic Occupational Safety and Health Officer JGT Safety Training Center SEMINARS/TRAININGS CONDUCTED/CO-FACILITATED December 2016 – December 2020 Department of Trade and Industry: Small Business Counselors Course 101,102 and 103 December 2016 CEFE for the Youth Program, Quezon City Philippines (CEFE Macedonia EU in Partnership with CEFE Philippines) September 2016 People360 : Journey to Total Quality (Cultured Based SUGOD Program), Quezon City Philippines (QPCL) November 2016 Luy Taste of Success : Journey to Total Quality (Cultured Based SUGOD Program), Pasig City, Philippines (QPCL) SEMINARS/TRAININGS ATTENDED th November 9,16, & 23, 2019 26 Certified Human Resource Professional Program International Federation of Professional Managers Philippines. Ortigas Business Center, Pasig City, Metro Manila, Quezon Philippines November 11-15, 2019 Basic Occupational Safety and Health (BOSH) Training Course for Safety Officer 2 (SO2) OSHMS360 Corp., Quezon City Philippines October 12, 2019 Basic Occupational Safety and Health (BOSH) Training Course for Safety Officer 1 (SO1) JGT Safety Training Center, Olongapo City, Zambales August 2018 WORKERS INSTITUTE ON LABOR LAWS (WILL), School of Labor and Industrial Relations (SOLAIR) University of the Philippines – Diliman, Quezon City, Philippines May 2017 Seminar on Labor Law by Atty. Josephus B. Jimenez, RCBC Plaza, Makati City, Philippines September 2016 – October 2016 Competency Based Economies through Formation of Entrepreneurs (CEFE Macedonia) Global Exchange and Training for Youth Employment Services (GET YES Project) EU Training of Trainers, Struga, Republic of Macedonia August 2016 Competency Based Economies through Formation of Entrepreneurs (CEFENET Philippines) Training of Trainers, University of the Philippines, Los Baños, Laguna, Philippines OTHERS December 2016 – December 2020 ADFEC Philippines (Association of Development Facilitators and Enterprise Counselors) – Member and Trainer October 2016 – December2020 Quality Partners Company Limited (QPCL) (Quezon City) – QPCL Associate (Consultant / Trainer) REFERENCES: Available upon request