John Joseph Lozarita

JOHN JOSEPH LOZARITA Talent Acquisition Specialist Customer Service Representative Experience About Me Results-driven Talent Acquisition Specialist with a strong background in sourcing and recruitment, complemented by experience as a Customer Service Representative in the BPO industry. Eager to contribute expertise in talent acquisition and exceptional customer service to a forward-thinking organization. (--Davao City, Philippines TECH SKILLS Customer Relations Management Applicant Tracking System File Management Order Microsoft Office Google Sheet Automation AI Site Association New Software Computer Program Int’l Language Communication Calendar Scheduling Lead generation TALENT ACQUISITION SPECIALIST Sixeleven Global Services and Solution January 2023- October 2023 I worked as a Talent Acquisition Specialist at Sixeleven Global Services on a full-time basis from June 2023 to August 2023. My role focused on identifying and recruiting top talent to support the company's growth and success. Managed applicant registration processes with precision. Leveraged Social Media platforms and professional job portals for lead-sourcing. Excelled as the primary interviewer, ensuring comprehensive candidate assessments. Meticulously managed 201 files for accurate record-keeping. CUSTOMER SERVICE REPRESENTATIVE Alorica Incorporated Feb 2022 - Apr 2022 · As a Customer Service Representative at Alorica, My primary responsibilities included providing excellent customer support, resolving inquiries efficiently, and delivering personalized recommendations to enhance the overall customer experience. Achieved consistently satisfactory resolutions to customer needs. Navigated complex systems and databases proficiently for timely information access. Delivered exceptional customer support in a fast-paced BPO environment. Education Bachelor of Science Major in Psychology- San Pedro College of Davao City Sta. Ana National High School Senior High School- HUMMS- Skills Summary Proven ability to source top talent using both traditional and digital channels. Exceptional interviewing and candidate assessment skills. Proficient in utilizing the Microsoft Office suite for data analysis and reporting. Adaptable and flexible, thriving in fast-paced environments. Dedicated to delivering exceptional results and exceeding expectations.