John Joseph

Senior Exec - Delivery | Professional Services | Transformation, Product Strategy, PMO, Enterprise-Shared Solutions & Measurable Outcomes | Fractional Leadership

Engineering executive with 25+ years of experience leading digital transformation, modernizing legacy platforms, and managing PMO across Healthcare, Manufacturing, and Financial Services. I combine expertise in project management, Business Operations and agile leadership to execute at scale initiatives that improve outcomes, operational efficiency, revenue growth and compliance. Experienced in managing global (NA, LATAM, EUR, ASIA) teams of 500+ and multi-million-dollar portfolios, align technology with business needs to deliver measurable impact.

HIGHLIGHTS:

✅ Earned Industry Recognition with Gold Stevie Award for delivery excellence, recognizing leadership in building innovative, compliant, and scalable digital solutions for a Healthcare Payer.

✅ Partnered with CxOs to align IT strategy and product roadmaps with business outcomes for Healthcare Provider and Payer portfolios.

✅ Directed a $150M portfolio in regulated industries, applying agile program management and ensured HIPAA, HITRUST, HITECH, and ISO 27001 compliance while meeting delivery timelines.

✅ Integrated post-merger healthcare platforms (EHR/EMR, Member Engagement, Data, Interoperability-FHIR), consolidating systems and eliminating redundancies while maintaining compliance.

✅ Standardize Global Business Operations across Functional areas using Shared resources for NA, EUR, ASIA regions.

✅ Artificial Intelligence – AI/ML, automation and analytics to boost performance & efficiency. Improved developer productivity with AI Tools, NLP based talent search, Deep Learning and CCD solutions for product quality assessment, GenAI solution for ITSM chatbot.

✅ Transformed a nearshore tech provider from staff aug to Solution delivery, driving 60% YoY revenue & EBITDA growth.

✅ Scaled and led GLOBAL engineering teams of 500+ across four continents, reducing attrition to 8% and improving utilization via targeted engagement programs.

✅ Eliminated $600K+ in monthly losses by deploying full-stack observability, reducing gigafactory outages from 3–4 per month to ZERO.

✅ Modernized manufacturing systems and hybrid infrastructure with AWS, Cisco, and Apriso, boosting uptime, resilience, and scalability for a $400M operation.

I thrive on solving complex problems with organizations that value quality, accountability, and results—and welcome conversations with fellow technology leaders.