JOHN JOHN HALILI
AMAZON VIRTUAL ASSISTANT
PERSONAL PROFILE
CONTACT ME AT
Office Address: Block 15, Lot 7
Alim Street, Cutcut, Angeles
City, Philippines 2009-https://bit.ly/johnhalili
linkedin.com/in/johnhalili/
SKILLS SUMMARY
Customer Service
Inventory Management
Data Entry & Attention to Details
SEO
Copywriting
Graphics Design
I help Amazon FBA Sellers grow their business and get high
product ranking and conversion rates through my effective
Keyword Research and Listing Optimization Strategies.
WORK EXPERIENCE
Customer Service Agent
TATA Consultancy Services | Jul 2018 - Jun 2022
Resolving product or service problems by clarifying the
customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to
solve the problem; expediting correction or adjustment;
following up to ensure resolution.
Opening and maintaining customer accounts by
recording account information on CRM SAP.
Identifying and assessing customers’ needs to achieve
satisfaction.
Inventory Controller
Almeera Consumers Goods W.L.L. | Feb 2003 - Mar 2017
I’m responsible for controlling and auditing the retail
inventory records of 60,000 plus SKUs.
I supervise and employ the over-all stock taking of the 4
stores.
Preparing monthly and weekly inventory comparison
reports and summarize the results to Finance Director.
SERVICES OFFERED
Amazon Seller Account
Management
Product Research, Listing and
Optimization
Amazon Customer Service
RECOMMENDATIONS
“John was very professional and easy
to work with. The work he delivered
was organized, insightful and
delivered on time, and his
communication throughout the whole
job was very good.”
Name: Jessica Acosta
Title: Founder of The VA Camp,
Linkedin: linkedin.com/in/jessicaacosta/
“John is very detail and oriented and
produced great result for the company
his flexible to his job and great
leadership of his team member.”
Name: Donald Balsa
Title: Mechanical Engineer at Regency
Group Holding
Linkedin: linkedin.com/in/donaldbalsa-573a34b2
EDUCATIONAL HISTORY
AmazonPrime.PH Training Center
Amazon Masterclass | August 2022 - Aug 2022
Studied amazon business models, account management.
Product Research, Listing and Optimization.
Onhand - access to amazon tools, Helium10, Keepa,
Jungle Scout. Access to amazon seller central onhand.
The VA Camp
General VA Masterclass | Jul 2022 - Jul 2022
Studied general virtual assistant roles and
responsibilities.
Social Media Management, FB Ads and Dashboard
Management
Graphics design, copywriting and wordpress.
Holy Angel University
BS Electronics and Communication | June 1996 - Mar 2001
Studied electronics engineering, emerging technologies
and IoT (Internet of Things)
Worked with various startups on launching new apps and
services