John Jason Elma

JOHN JASON ELMA GeneralVirtual Assistant ABOUT EDUCATION I am a creative virtual assistant who loves to continuously learn new things and has a high level of proficiency with commonly used software and business programs. I can BACHELOR OF SCIENCE: manage social media platforms such as Facebook and Instagram, Twitter. I am a fun- BUSINESS loving guy who loves to spend most of his time reading interesting novels and books ADMINISTRATION during his free time. I also believe that struggles are short-term lessons to enable us to GRADUATE have a long term success. July 2018 University of San Carlos SKILLS EXPERIENCE TELETECH PH Technical Representative | July 2021 - October 2021 Technical Savvy Assist clients by doing remote access to their computers Work efficiently under Set in-store appointments to clients if we can't resolve it remotely pressure Set an in-home appointment for clients if going to the store is a hassle for them Proficient in Microsoft Office Programs (Word, VIRTUAL HUB PHILIPPINES Excel, PowerPoint Virtual Assistant | Feb 2021 - June 2021 Created sample blogs, articles, social media images. Enter various information in clients databases daily. Schedule social media campaigns each week. CONTACT DETAILS Email:-Phone: - Online Jobs PH: https://www.onlinejobs.ph/jobsee kers/info/- Virtual Staff PH:https://www.virtualstaff.ph/jo bseeker/205898/ Skype: live:811cb5f9e4ace3d3 Provides clients reports on a weekly basis about the task that is being done. throughout the week. QWEST BPO INC Email Support Specialist | July 2020 - Sep 2020 Respond to email inquiries to customers about products. Provides daily/weekly/ monthly reports to supervisor for interactions that I've dealt with. Initiate refunds when it needs to. ALFA BUSINESS OUTSOURCING Back Office Support | Feb 2019 - Oct 2019 Organize daily reports about products that is being assigned to me. Provides daily, weekly, monthly reports to clients about the products and processes that I've done during the project. Reports to the client if unusual pricing is being captured in the system and provides report. Linkedin Profile: SYNERGIUM REAL ESTATE BUSINESS CONSULTANCY https://www.linkedin.com/in/john Admin Assistant | May 2018 - July 2018 -jason-elma-0b-/ Assisted in creating marketing campaigns on various social media platforms. Answering phone calls to real estate agents about projects. WhatsApp: - Calling real estate developers about projects and inquire the properties that they sell to customers to have a database in the company. Help in training with new agents that is entering the company. JOHN JASON ELMA GENERAL VIRTUAL ASSISTANT ABOUT ME Hi there! I am John Jason. I am a General Virtual Assistant with experience in these industries and tasks: Customer Service Project Management Lead Generation E-Commerce Social Media Management Real Estate Email Management Basic Website Maintenance Basic Design TOOLS & SOFTWARE Project Management Trello Clickup Microsoft-To-Do Customer Relationship Management Zoho CRM Hubspot Hubstaff Email Management Mailchimp. Hubspot marketing Mailerlite Social Media Management Basic Design for Photos & Videos Canva Stencil Communication/Video-Conferencing Slack Microsoft Teams Zoho Meetings Real Estate Podio Mojo Buffer Hootesuite Zoho Social Lead Generation Perocon Leads Gorilla Basic Website Management Wordpress Go Daddy Sales CRMs Salesforce Bitrix