John Ivor Revelo

JOHN IVOR REVELO Brand Growth & Operations Manager Brand Growth & Operations Manager with 8+ years of experience scaling omnichannel ecommerce across Amazon, Shopify, Walmart, and eBay. Expertise in Amazon FBA, SEO-driven listing optimization, supply chain management, account health, and team coordination. Experienced in both business operations and account management, focused on improving conversion, operational efficiency, and scalable revenue growth across multiple marketplaces. CONTACT ME PROFESSIONAL EXPERIENCE 2018 - Present - Brand Growth & Operations Manager - Partner with the company owner as General Manager, contributing to strategy and growth. Lead daily e-commerce operations across Amazon and other channels, ensuring efficient and scalable execution. Iligan City, Philippines EDUCATION BS - Electronics & Computer Technology (Embedded Systems) Mindanao State University - IIT 2013 - 2017 Achievements & Awards: Cum Laude (1.74 GPA) Best Thesis Award EXPERTISE Amazon Account Management (Seller Central, FBA & FBM) Ecommerce Operations & Business Management Brand Management & Growth Strategy Listing Optimization & Amazon SEO Inventory Forecasting & Supply Chain Management Data Analysis & Revenue Optimization SOP Development & Workflow Automation Cross-functional Leadership & Team Coordination Customer Experience & Account Health Management Omnichannel Marketplace Management (Amazon, Shopify, Walmart, eBay) Tools & Systems: Helium 10, Keepa, ClickUp, Google Workspace Brands Managed Christmas Village Company | Pop Up | Hearth & Fir | Merry Mount | Top Treasures Key Responsibilities Managed end-to-end ecommerce operations for multiple brands across Amazon, Shopify, Walmart, and eBay, ensuring consistent growth, efficiency, and operational stability Served as the primary Amazon Account Manager, overseeing Seller Central performance, account health, compliance, and overall business operations Acted as a key operational partner to leadership, supporting business decisions, scaling initiatives, and execution across multiple functions Owned execution across operations, marketing, and product workflows, ensuring alignment with overall business goals and timelines Identified operational bottlenecks and implemented process improvements to increase efficiency, reduce errors, and streamline workflows Designed and implemented scalable workflows, SOPs, and project management systems (e.g., ClickUp) to support team productivity and business growth Led product listing optimization (SEO, keyword research, titles, bullet points, A+ Content, images) to improve visibility, conversion rates, and revenue Monitored and maintained account health, including A–Z claims, compliance, appeals, and stranded inventory resolution Managed full inventory lifecycle: forecasting, replenishment planning, FBA shipment creation, and stock flow across warehouses Oversaw supply chain operations including supplier sourcing, negotiation, purchase orders, payments, production tracking, and quality control Coordinated international logistics (China-to-Amazon), including shipment planning, container booking, and delivery timelines Supervised omnichannel operations with synchronized listings, pricing, and fulfillment across Amazon, Shopify, Walmart, and eBay Managed customer experience operations including order processing, cancellations, refunds, and support workflows Led and coordinated cross-functional teams (design, customer support, sourcing), including hiring, onboarding, training, and performance management Analyzed sales, conversion, PPC, and profitability metrics to drive data-informed decisions and identify growth opportunities Designed and directed creation of product visuals, A+ Content, infographics, catalogs, and brand assets aligned with conversion goals Supported product development including specifications, packaging, labeling, and compliance requirements