John Gabriel Petalio
Mobile Number: - / - || Email:-LinkedIn: https://www.linkedin.com/in/gabpetalio
WORK EXPERIENCE
Wuhan FiberHome International
Technologies Phils., Inc
144 Gen. Luis, Novaliches Quezon City
Dispatcher
Nov 2021 – Jan 2024
• Addressing problems and requests by transmitting information or providing solutions.
• Monitoring and keeping the data.
• Update all the data gathered from time to time.
• Enters data into system accurately and efficiency.
• Keeping and organizing, completed work requests, charges for work performed, expenses for
services performed, inventory records and other information.
Stealth Monitoring | UCIT Philippines
Tektite Towers, Exchange Rd, Ortigas Center,
Pasig, 1605
CCTV OPERATOR
Jan 2021 - May 2021
• Monitoring people in different locations to identify instances of suspicious or unusual behavior.
• Tracking suspect individuals as they move within a building or through a network of streets.
• Liaising with security staff or police on the ground to provide detailed intelligence about suspects,
such as their appearance, actions, or location.
SmartPetro Inc
Field Technician Support / Quality
Assurance
3890 Araro St, Makati, 1235 Metro Manila
Aug 2019 - Aug 202
• Hardware and software testing and diagnostics.
• Test analysis.
• Data interpretation.
• Software and Hardware upgrade installation.
• Troubleshooting software and technical equipment.
• Troubleshooting network connection errors and network equipment.
• System and network installation, repair, and maintenance.
• Software and Hardware configuration of old POS for BIR purposes during Permit Cancellation.
EDUCATION
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Bachelor of Science in Information Technology (BSIT), Our Lady of Lourdes Colleges of
Valenzuela
SKILLS
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Software and Hardware configuration.
Video and Photo Editing using following application:
Photoshop CS6 / CC
Adobe Lightroom
Adobe Premiere Pro
Adobe AE
Adobe Flash 8
Proficient in MS Office.
Knowledge with Jira.
Knowledge with Selenium.
Knowledge with SAP / SAP S/4 HANA.
Knowledgeable in wireless networks, routers, and network topology.
Experience with installing, maintaining, and integrating network devices.
Have knowledge with SDLC (Software Development Life Cycle).
Knowledge in Defect Management.
Have experience and knowledge with creating Test Cases.
ACHIEVEMENTS AND AWARDS
➢ Unitech Corporation, (2012)
5/F Victory Mall, Monumento,
Caloocan City
“Basic Computer Training Program”
➢ The Department of Information and Communications Technology, (2018)
Mc Arthur Highway, Valenzuela, 1441Metro Manila
“Basic Computer Networking”
➢ Bachelor of Science in Information Technology, (2018)
Our Lady of Lourdes College
Gen. T. De Leon, Valenzuela
“Research Ethics and Artificial Intelligence”
➢ MST CONNECT, (2024)
“Software Quality Assurance Manual Testing”
PERSONAL INFORMATION
I am a highly motivated and detail-oriented Information Technology graduate with a strong passion
for ensuring the quality and reliability of software and systems. My goal is to leverage my technical
knowledge and analytical skills to become a proficient Quality Engineer. I am dedicated to
delivering high-quality products that meet or exceed customer expectations. My primary goal is to
build a successful career as a Quality Engineer, where I can contribute to the creation of reliable
and high-quality software products. I aim to continuously improve my testing skills, stay updated
with industry best practices, and earn relevant certifications. Ultimately, I aspire to become a
trusted quality assurance professional known for delivering excellence in software quality.
CHARACTER REFERENCE
Razel Mae Serrano
Fiberhome International Technologies Inc.
Dispatch Supervisor | -
Leandro Avena IV
Eclaro - INTACT US
Senior Quality Assurance Analyst | -
Mary Rose Derona
Fiberhome International Technologies Inc. Team
Leader | -
Daniel Jimenez
Accenture
Quality Engineering Analyst | -
I hereby certify that the above information are true and correct to the best of my knowledge and belief
