John Francis Puzon

Puzon, John Francis WORK EXPERIENCE PROFILE A self-motivated individual with excellent communication skills and proficient MS Office knowledge who is able to manage multiple competing priorities simultaneously. SKILL Quality Analyst TaskUS (2021 - 2022) Content Moderation Campaign Conducted an audit per agent on a daily basis and also submitted End of Shift Reports. Held regular calibration meetings with agents. Conducted side by side monitoring of tasks performed by agents and provided feedback. Excellent communication skills Performed back office duties that helped other Intermediate Excel skills LOBs. MS Office Suite Google Workspace Tech savvy Proofread Team player EDUCATION Bachelor of Arts in Psychology University of Perpetual Help System Dalta CONTACT -- Content Moderator TaskUS -) Reviewed content such as videos, news stories, still pictures, political ads, and social media profiles. Applied a pre-determined set of rules and guidelines to users if the content is permissible or not. Copywriter TaskUS -) Wrote detailed and organized specifications of various products in E-commerce campaign. Trained new hires, conducted standup meetings, linkedin.com/in/john-francispuzon-11b6071b2 POC tasks and RCA. live:.cid.34b339ab428b8937 guidelines regularly. Proofread our team's productivity and updated