JOHN FLORENCE TIONGCO
BOOKKEEPER | PAYMENTS SPECIALIST
VIRTUAL ASSISTANT | ACCOUNTING ASSISTANT
Work Experience
May
A motivated and versatile individual who's eager to
contribute a strong administrative support, finance, and
operations solutions; and will be actively supporting the
success
of
a
progressive
organization
offering
2025
Present
opportunities for growth in exchange for excellent
performance.
--Cypress Towers, Taguig City, PH
Internship
Jan
2025
Apr
2025
The 6 Digit VA Club l 2025
Trained in Trello & Asana to manage projects
and track tasks.
Trained in QuickBooks Online & Xero for
end-to-end accounting process & GAAP
Learn Slack, Discord & Zoom for team
communication.
MailChimp for lead generation projects
Skills
Leadership and Team Management
Innovative Thinking
Expertise in Payment Methods
Account Reconciliation
Data Interpretation and Analysis
Analytical and Critical Thinking
Detail and goal oriented
Well-versed with Microsoft tools
Training
SWOT & SMART Analysis
Root Cause Analysis Expertise
Problem-Solving Skills
Time Management Training
Coaching Excellence Training
LEAP Leadership Training
Tools
CRM & Project Management Tools
Jira, HubSpot, Salesforce, Monday.com,
Sales Navigator, Trello, Asana, ClickUp,
Notion, MailChimp
Payment Tools
Playtech, iCore, Alpine, Taurus, JPay BO,
Praxis, Oracle
Communication Tools
Telegram, MS Team, Discord, Slacks,
Google Workspace, Skype, Zoom, Outlook
Data Analysis Tools
Excel (Advanced Functions), Google
Sheets, Power BI, Tableau, Looker Studio
Accounting Tools
Xero, Sage, Bill.com, Appfolio
Certified Quickbooks ProAdvisor
Jul
2024
Jan
2025
Jun
2023
Freelance | Remote
Bookkeeper/Accounting Assistant
Recording a company’s daily financial transactions.
Reviewing financial data for accuracy.
Balancing a company’s income and expenses.
Preparing financial reports and data analysis.
Certified QuickBooks ProAdvisor
Sportserve | On-site | Yerevan City, Armenia
Supervisor - Payments Operations, Deposit Dept.
Trained staff on financial processes and compliance.
Reconciled daily transactions and maintained logs.
Supported month-end reports and audit prep.
Collaborated with the internal team for payment
integration.
Sent to Armenia to train AEL Sportserve employees
Formerly AEL Business Solutions Inc.
AEL Business Solutions Inc. l Remote | Makati, PH
Supervisor - Payments Operations, Deposit Dept.
Oversaw AP/AR operations and transaction accuracy.
Improved workflows and reporting using Excel and
Looker Studio.
Handled escalations and stakeholder queries.
Managed team schedules and performance.
Promoted from Shift Leader. Formerly Ricecash Asia
Philippines
AEL Business Solutions Inc. l Remote | Makati, PH
2024
Shift Leader - Payments Operations, Deposit Dept.
Reviewed and approved payment/receivable entries.
Assisted in reconciliations and financial reporting.
Ensured SLA compliance and monitored KPIs.
Participated in UAT and system updates.
Integrated Cashier Page
Promoted from Senior Associate.
Sep
Ricecash Asia Philippines Inc. | Remote | Makati, PH
2021
2023
Senior Associate - Payments Operations, Deposit Dept.
Performed bank-to-system reconciliations.
Prepared financial reports and summaries.
Documented AP/AR procedures and trained staff.
Supported process improvements.
Deployed and Maintain Cashier Payment Methods
Promoted from Payment Associate.
Jul
Ricecash Asia Philippines Inc. | On-site | Makati, PH
Jul
Jun
2014
Sep
2021
Jul
2013
Jul
2014
Associate - Payments Operations, Deposit Dept.
Verified and processed payments and receivables.
Reconciled records and answered inquiries.
Maintained transaction logs and audit support.
Record-keep all transaction accurately.
Southbend Mngt. & Service Inc.| Makati City, PH
Account Payable/Account Receivable
Processed invoices and issued payments.
Tracked receivables and maintained records.
Supported audits and monthly closings.
